Diablo® III

Stuck at "Retrieving Hero List..."


Support Forum Agent
Posts: 34,276
We're aware of the issue and are currently looking into it. We appreciate your patience while this is being investigated.

Edit: We ask that you please do not create more threads to report this issue. :)

Update 3:10pm PDT - I see a few asking about Error 37. That error occurs when the realms are unavailable. As we're working on this issue still, you may see Error 37. As before, we do not need further reports of this. We will do what we can to get the authentication server back up and working properly as soon as possible.

Update 3:54pm PDT - We're still investigating the cause of these issues and have brought all Diablo III game servers offline for maintenance. We will provide updates as they become available.
Edited by Jurannok on 5/29/2012 3:55 PM PDT
Posts: 11
Thank you for the update. :)
Posts: 2
90 Blood Elf Paladin
Posts: 75
Thank you. Update soon!
please fix!

trying to play with my friends all online and i have to listen to them in vent :'/

at least it is known tho thanks for the updates
Edited by demonwarrior#1822 on 5/29/2012 2:49 PM PDT
85 Draenei Hunter
Posts: 20
thank you
Posts: 122
Not really being patient... Why fix what isn't broken?
That's quick...just got online to see what the problem was!
Thanks for the update!
Yay! News!

Ah well. If nothing else it'll be fixed when I come back from class XD
Thank you
Posts: 35
Good! Hope tos ee it back up in a few minutes, if not less!
Posts: 53
Impressive, an actual response. $4.5 billion in revenue and you guys can't even keep a video game online.
90 Pandaren Warrior
Posts: 64
an ETA
thanks for looking into this.
thank you Blizz....damn, guess i actually have to spend time with my wife and daughter! who would imagine...
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