We’re definitely aware that some players crave to stay in the fray as much as possible, and that for them, cut-scenes and cinematics can sometimes take away from the flow of battle. To that end, we’re currently exploring some possibilities that we hope might better satisfy both the players that want to experience the full story of Diablo III as well as those players that would prefer to have as few interruptions in their demon slaying as possible.
It's more like they get in the way
of combat than anything else. Having dialogue boxes that you have to dismiss to get back the ability to see what's going on underneath them in the middle of a fight was just a horribly thought out design decision. There's a pretty simple way of doing this, which is to put the quest messages (completion dialogues) in the Objectives frame. It could be like "Quest Completed!" (fades away after two seconds) -> "X Gold earned/Y reward earned" (fades after two seconds)".
For the spoken dialogue that also shows up in the boxes onscreen, those can be redirected to chat or just be made to be audible only. This is a pretty simple problem to solve all things considered.
For once it would be nice if the devs would stop being afraid to add a few toggles to make the game a pleasantry for all of the players instead of going the Least Common Denominator route. If I had to guess, I'd say that 99% of the player population uses Elective Mode, meaning they want to customize the game to suit their
physical style of play and they aren't afraid of a couple extra features. Make tooltips that clearly explain what each feature is* and there should be no problem.
* This means actually thinking about what you put in those tooltips instead of doing what every VCR designer in existence did with their user interfaces.
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