Admittedly i rage quit for about a month due to theses issues because inferno is nearly impossible with the rubber band affix added to elites, and latency lag doesnt help either. Anyways ive started playing again recently, and still having issues.
However it seems it runs alot smoother if i play later at night (10pm- to early morning, mountain time) unfortunately i work at 6am, 6days a week so it takes quite a sacrifice to get a good session in.
I really enjoy the game when running smoothly, but thats few and far between. Ill continue to have patients because i know these things take a good bit of time, but could you tell if there is any progression made? Im afraid if i rage quit again i might not come back, i can be pretty stubborn !