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Wait... you paid an extra $60 because you can't log into your account?
You really should contact a GM or something.
Click that link (log in if it makes you log in) and then click the 'Submit a Ticket' button. The people over there will be able to address this issue better than we can.
Edited by Chickenooble#1559 on 6/8/2012 5:09 PM PDT
GM's will not be able to help with login issues. You need to contact billing/account services if you are not able to log in. Billing/account services if there is an issue with the account not letting you log in, technical support if there is an issue with your computer or connection not letting you in.
Billing, Account Services & Technical Support
Support Hours: Time vary, please see our Customer Support contact page for details.
United States: 1-800-592-5499
New Zealand: 0-800-452-520
Edited by Saerydoth#1867 on 6/8/2012 5:34 PM PDT
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.