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I just went to fire up the game and it prompted me to patch. I did and after install I hit the "play" button and the machine locked up. I waited a few minutes and then restarted. It prompted me to reinstall patch. I did. This time when I hit the "play" button I get the error:
"C:/Program Files (x86)\Diablo III\ijl15.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Any help/advice would be appreciated, LOVE the game but I can't play now.
Unfortunately I think I've recieved an automatic reply which didn't help at all.
This is what I recieved, the ticked was marked resolved...
Customer Service Representative
Thank-you for taking the time to petition Blizzard Entertainment Customer Support.
We understand how valuable your time is and how important your concern is however we feel your question can be quickly addressed if you view our knowledge base which has your specific issues listed in detail or the forums which is also loaded with valuable information which can be located at: <http://us.battle.net/support/en/games/diablo3/gameplay-support>
Have a good day and happy gaming!
Blizzard Entertainment Support
I can't game because the dll is corrupt.
I have no idea where or what the "knowledge base" is.
The link to the forums has nothing there.
I would have actually preferred a reply that said "can't help you, please reinstall, sorry".
Anyone have any luck fixing this, I'm trying to avoid reinstalling the game.
I just tried replacing all the ijl15.dll file with my son's from his computer (yes I bought TWO copies of Diablo 3 to support Blizzard) and come to find out all of the .dll files except the ms ones are corrupt or won't allow the game to run. I replaced them all and tried to start the game. A message popped up and said "there is an update available you must quit" when I do the game crashes and I'm prompted to force close...sigh.
If you reinstall the game and point to the same folder, I believe the DLLs and EXEs are going to be re-created but you'll keep the MPQ files you've already downloaded.
Delete the Battle.net folder, run the setup from your DVD or the one downloaded from Battle.net and you should be able to reinstall while keeping the downloaded data.
Just to elaborate on this, the Battle.net folder is located in:
And when installing, make sure you select the parent folder otherwise it will create a Diablo III folder inside the existing Diablo III folder. If your game is installed on the Default install location, you dont need to change anything.
Edited by e1D#1473 on 6/1/2012 5:27 PM PDT
I went in the Diablo 3 folder and deleted the bnet folder, however upon running the downloadable setup client and running it, it doesn't recreate the bnet folder. I get the exact same message. Do I need to uninstall Diablo 3 for this to work?
Barthus, your the man... it worked for me.. i have a issue with blizzard, they could not tell me what to do to fix the issue when i submited a ticket and you did in less then there auto reply.. good job.. my only thing is am i going to have to do this with every patch update?
Edited by PawnofD3#1220 on 6/11/2012 2:57 PM PDT
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