Diablo® III

"Click to retry creating D3D device." error

I am experiencing a " [Graphics Error] Click to retry creating D3D device." error when I click the Play button in the launcher. I have tried multiple "solutions" that were provided on this forum, but none of them seemed to fix my problem. There are loads of people who can't connect, but I can't even start Diablo. I'm sure my system is able to run it, but there might be a problem with my drivers. I have updated my GPU drivers and DirectX though. I hope someone can help me find a way to play Diablo! Thanks in advance!!

Edit: Please tell me if you require more information about my system or something else
Edited by Sinkeh#2844 on 5/31/2012 1:47 PM PDT
Reply Quote
Support Forum Agent
Posts: 33,517
Sinkeh,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

____________________________________________________________________
Support Information Administrator
Reply Quote
Thanks for the quick reply!

Here's the information provided by the Direct X Diagnostic Tool:

------------------
System Information
------------------
Time of this report: 5/31/2012, 22:47:37
Machine name: P
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Dell Inc.
System Model: Vostro 230
BIOS: BIOS Date: 11/17/10 00:46:33 Ver: 08.00.15
Processor: Pentium(R) Dual-Core CPU E6600 @ 3.06GHz (2 CPUs), ~3.1GHz
Memory: 4096MB RAM
Available OS Memory: 3070MB RAM
Page File: 1236MB used, 4903MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_00001ACC&REV_A2
Display Memory: 1776 MB
Dedicated Memory: 497 MB
Shared Memory: 1279 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Algemeen niet-PnP-beeldscherm
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0013.0142 (English)
Driver Version: 8.17.13.142
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2012 12:26:00, 15322432 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71E3E-4554-11CF-F279-0D201CC2C535}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x00001ACC
Revision ID: 0x00A2
Driver Strong Name: oem50.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section005:8.17.13.142:pci\ven_10de&dev_0614
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Not Available
D3D Status: Enabled
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Luidsprekers (2- Logitech G35 Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A15&REV_0303&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/14/2009 01:51:23, 80640 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Luidsprekers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_1028043E&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5936 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/12/2009 07:44:44, 2769120 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Stereo-mix (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5936 (English)
Driver Attributes: Final Retail
Date and Size: 9/12/2009 07:44:44, 2769120 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microfoon (2- Logitech G35 Headset)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 01:51:23, 80640 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Muis
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Toetsenbord
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Logitech G35 Headset
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A15
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-hoofdhub
| Vendor/Product ID: 0x8086, 0x27C9
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/29/2011 05:07:26, 258560 bytes
| Driver: usbd.sys, 3/29/2011 05:06:34, 5888 bytes
|
+-+ USB-invoerapparaat
| | Vendor/Product ID: 0x046D, 0xC05A
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 7/14/2009 01:51:04, 24064 bytes
| | Driver: hidclass.sys, 12/22/2010 06:45:23, 55808 bytes
| | Driver: hidparse.sys, 7/14/2009 01:51:00, 25728 bytes
| |
| +-+ HID-muis
| | | Vendor/Product ID: 0x046D, 0xC05A
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouhid.sys, 7/14/2009 01:45:08, 26112 bytes
| | | Driver: mouclass.sys, 7/14/2009 03:20:44, 41552 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-toetsenbordapparaat
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 7/14/2009 01:45:09, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 03:20:36, 42576 bytes
|
+ HID-toetsenbordapparaat
| Vendor/Product ID: 0x413C, 0x2106
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 7/14/2009 01:45:09, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 03:20:36, 42576 bytes
|
+ Toetsenbordstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 01:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 03:20:36, 42576 bytes
|
+ HID-muis
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 01:45:08, 26112 bytes
| Driver: mouclass.sys, 7/14/2009 03:20:44, 41552 bytes
|
+ Muisstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/14/2009 03:19:10, 51776 bytes
| Driver: sermouse.sys, 7/14/2009 01:45:08, 19968 bytes
| Driver: mouclass.sys, 7/14/2009 03:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 70.1 GB
Total Space: 226.9 GB
File System: NTFS
Model: WDC WD2500AAJS-75M0A0 ATA Device

Drive: D:
Model: ELBY CLONEDRIVE SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Dutch), 7/14/2009 01:11:26, 108544 bytes

--------------
System Devices
--------------
Name: High Definition Audio-besturing
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_043E1028&REV_01\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (Dutch), 7/14/2009 01:50:56, 108544 bytes

Name: Intel(R) N10/ICH7 Family Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_043E1028&REV_01\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Dutch), 7/14/2009 03:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (Dutch), 7/14/2009 03:26:15, 133200 bytes

Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D4
Device ID: PCI\VEN_8086&DEV_27D4&SUBSYS_043E1028&REV_01\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (Dutch), 7/14/2009 03:20:45, 153680 bytes

Name: Intel(R) ICH7 Family LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_043E1028&REV_01\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:43, 13888 bytes

Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_043E1028&REV_01\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (Dutch), 7/14/2009 03:20:45, 153680 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_043E1028&REV_E1\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (Dutch), 7/14/2009 03:20:45, 153680 bytes

Name: Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_043E1028&REV_01\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.20934 (English), 3/29/2011 05:06:43, 43008 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:06:47, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:07:26, 258560 bytes

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1691&SUBSYS_043E1028&REV_01\842B2BFFFE8856F900
Driver: n/a

Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_043E1028&REV_01\3&11583659&0&EB
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.20934 (English), 3/29/2011 05:06:37, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:06:47, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:07:26, 258560 bytes

Name: NVIDIA GeForce 9800 GT
Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_00001ACC&REV_A2\4&22FCEA6E&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 199488 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/15/2012 12:26:00, 1066872 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_26d3b95bf49bcf3f\NvCplSetupEng.exe, 1.00.0001.0000 (Dutch), 5/15/2012 12:26:00, 28418392 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/15/2012 12:26:00, 21887 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/15/2012 12:26:00, 61248 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 11354944 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 2368832 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 17551680 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 5982528 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 2445120 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 2524992 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 15322432 bytes
Driver: C:\Windows\system32\nvinfo.pb, 5/15/2012 12:26:00, 11190 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 19607872 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0013.0142 (English), 5/15/2012 12:26:00, 8105280 bytes
Driver: C:\Windows\system32\nvdispco32.dll, 2.00.0025.0002 (English), 5/15/2012 12:26:00, 1000768 bytes
Driver: C:\Windows\system32\nvgenco32.dll, 2.00.0014.0002 (English), 5/15/2012 12:26:00, 883008 bytes

Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E31
Device ID: PCI\VEN_8086&DEV_2E31&SUBSYS_043E1028&REV_03\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (Dutch), 7/14/2009 03:20:45, 153680 bytes

Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_043E1028&REV_01\3&11583659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.20934 (English), 3/29/2011 05:06:37, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:06:47, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:07:26, 258560 bytes

Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E30
Device ID: PCI\VEN_8086&DEV_2E30&SUBSYS_043E1028&REV_03\3&11583659&0&00
Driver: n/a

Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_043E1028&REV_01\3&11583659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.20934 (English), 3/29/2011 05:06:37, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:06:47, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:07:26, 258560 bytes

Name: Intel(R) N10/ICH7 Family SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_043E1028&REV_01\3&11583659&0&FB
Driver: n/a

Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_043E1028&REV_01\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.20934 (English), 3/29/2011 05:06:37, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:06:47, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (Dutch), 3/29/2011 05:07:26, 258560 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16907
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.21077
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
SpatialStereo Filter,0x00200000,1,1,3DAudio.ax,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.21077
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16907
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.21077
NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
P3Sourcer,0x00600000,0,1,muzaf1.dll,1.00.0000.60410
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.21077
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
MusicCity Audio Decoder,0x00200000,1,1,muzdecode.ax,1.00.0000.60207
MusicCity MPEG4 Splitter Filter,0x00200000,1,1,muzmp4sp.ax,1.00.0000.60210
MusicCity Windows Media Splitter,0x00200000,1,1,muzwmts.dll,1.00.0000.60208
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
BlueCode Audio Effect,0x00200000,1,1,muzeffect.ax,1.00.0000.60210
MusicCity MPEG Splitter,0x00200000,0,1,muzmpgsp.ax,1.01.0007.0911
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.20574
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905
MusicCity OGG Splitter,0x00200000,1,1,muzoggsp.ax,1.00.0000.60207

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905
Cinepak-codec van Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905

Audio Capture Sources:
Stereo-mix (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385
Microfoon (2- Logitech G35 Head,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Logitech G35 Headset,0x00200000,2,2,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Logitech G35 Headset,0x00200000,2,2,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Luidsprekers (2- Logitech G35 H,0x00200000,1,0,quartz.dll,6.06.7600.16905
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Luidsprekers (2- Logitech G35 Headset),0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Luidsprekers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
Luidsprekers (Realtek High Defi,0x00200000,1,0,quartz.dll,6.06.7600.16905

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

---------------------

And here is the content of my D3Prefs.txt file:

PreferencesVersion "42"
PlayedCutscene0 "0"
PlayedCutscene1 "0"
PlayedCutscene2 "0"
PlayedCutscene3 "0"
DisplayModeFlags "0"
DisplayModeWindowMode "0"
DisplayModeWinLeft "240"
DisplayModeWinTop "192"
DisplayModeWinWidth "800"
DisplayModeWinHeight "600"
DisplayModeUIOptWidth "800"
DisplayModeUIOptHeight "600"
DisplayModeWidth "800"
DisplayModeHeight "600"
DisplayModeRefreshRate "240"
DisplayModeBitDepth "32"
Gamma "1.000000"
MipOffset "0"
ShadowQuality "2"
PhysicsQuality "1"
ClutterQuality "2"
Vsync "0"
Letterbox "0"
Antialiasing "0"
LowFX "0"
LimitForegroundFPS "1"
MaxForegroundFPS "150"
LimitBackgroundFPS "1"
MaxBackgroundFPS "8"
DisableTrilinearFiltering "0"
ColorCorrection "1"
MipBias "0.000000"
ReflectionQuality "0"
TonemapExposure "1.900000"
TonemapContrast "1.500000"
TonemapSaturation "1.000000"
TonemapGain "1.000000"
HardwareClass "3"
PCIVendor "4318"
PCIDevice "1556"
MasterVolume "1.000000"
EffectVolume "0.800000"
MusicVolume "0.800000"
NarrationVolume "0.800000"
AmbientVolume "0.800000"
ChannelsToUse "32"
ReverseSpeakers "0"
QuestSubtitlesEnabled "0"
CinematicsSubtitlesEnabled "0"
EchoQuestDialogToChat "1"
MuteSound "0"
MuteEffects "0"
MuteAmbient "0"
MuteVoice "0"
MuteMusic "0"

[Note: I changed some value's in this file to see if it worked. I don't think this file is the problem, since I have deleted it several times to start with clean options.]

Thanks for helping me out!
Reply Quote
Support Forum Agent
Posts: 33,517
Sinkeh,

What kind of display device is this?

Algemeen niet-PnP-beeldscherm

I have no idea what that is.

Also, you have very odd values in the D3Prefs file, you should try deleting it altogether and let the game use the default settings when it starts again.

DisplayModeWidth "800"
DisplayModeHeight "600"
DisplayModeRefreshRate "240"
____________________________________________________________________
Support Information Administrator
Reply Quote
Hmmm. It is a Dell display, but I have connected it with a VGA -DVI adapter. I'm not sure if my PC is not able to recognize it that way. I will delete the D3Prefs file and see if it works.
Reply Quote
Support Forum Agent
Posts: 33,517
Sinkeh,

Adapters are known for causing issues sometimes if they don't allow the handshaking done at boot time when the video card checks to see what the display's capabilities are. I recommend not using one if at all possible.

____________________________________________________________________
Support Information Administrator
Reply Quote
Ah well... That's a pity. I guess I have to buy a new display with a DVI connection, so I can directly connect it with my video card. Thanks a lot for the help! I really appreciated it! :)
Reply Quote
Support Forum Agent
Posts: 33,517
Sinkeh,

Or try a different adapter. I'm not saying you need to buy a new monitor at all. Yours will probably work fine. You can even buy a DVI-VGA cable that should allow proper handshaking. They're pretty inexpensive if you look around.

____________________________________________________________________
Support Information Administrator
Reply Quote
Is there any way to get the handshaking to work with this one? I think I read something about forcing my PC to use my 9800GT instead of choosing between my 9800GT and the on-board graphics chip. That would be great! If not, I will order a different adapter to see if that will work. Meanwhile I will try to copy the Diablo 3 files to my laptop and see if I am able to play it on that old mate.
Reply Quote
Support Forum Agent
Posts: 33,517
Sinkeh,

I've no idea. Dxdiag should be picking up and displaying the monitor information if it's working correctly.

Monitor Name: Algemeen niet-PnP-beeldscherm
Monitor Model: unknown
Monitor Id:
Native Mode: unknown

What model Dell display do you have?

____________________________________________________________________
Support Information Administrator
Reply Quote
A "Dell E176FPb". I searched for drivers, but that's kind of pointless now I'm thinking about it haha. I guess it's the adapter then. I will look into it. Thanks again for your time and support!
Reply Quote
Support Forum Agent
Posts: 33,517
"Highest Preset Resolution: 1280 x 1024 @ 75 Hz"

Sinkeh,

That's the best that display can do. Edit your D3prefs.txt file to have these lines:

DisplayModeWidth "1280"
DisplayModeHeight "1024"
DisplayModeRefreshRate "75" or 60 if you prefer

Set your desktop resolution to the same

____________________________________________________________________
Support Information Administrator
Reply Quote
Posts: 3
I am getting the same error code after my computer crashed. Someone mentioned in another forum that it could be my direct x drivers are corrupted. I am downloading the drivers now to re-install the drivers.
Reply Quote
Posts: 3
hey, re-installing the drivers didn't work. I tried system restore, now the game works.
Reply Quote
how do you re install drivers?
Reply Quote
Posts: 4
I have been running the game fine for a week so I know my computer is capable of playing it. I was in the options menu and adjusted the resolution to something else and now I get the same error and can't even get to the log in screen. please help. I have a thread where i can give you my computer info.
Reply Quote
Posts: 4
THANK YOU. I DID THIS AND IT WORKED. FINALLY I SPENT A LONG TIME TRYING TO FIND OUT HOW TO DO THIS.
Reply Quote
this D3D device is the most annoying frustrating error ever made Blizzard you should really get on to this by making a patch or something because there are computers out there that have whats it needs for diablo 3 but wont play due to this annoying graphic error its a bit of a pain specially when you bought the game its a big turn down it needs to be
sorted out many fans are dying to play this and they cant its not fair on those who bought the game please blizzard hear my prayers work on the D3D issue
Reply Quote
Blizzard this is getting retarded...

i have done everything you have asked with no solution

still find it funny that you think it is primarily an over heating issue...
Reply Quote

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