Here is the link, it contains everything you need to know, read before it is taken down.
"10.) Gamers Act Entitled
This is probably one of the most annoying misconceptions out there. Gamers are the ones who fuel the industry, the ones who keep publishers running their milk machines and the ones who praise, criticize, cry, laugh, scream, and play the crap out of the products that have finally permeated mainstream pop-culture. Gamers act entitled? No, this is a misconception spread by more stealth PR spiel. Gamers are the ones who put all those billions of dollars into the banks for the aforementioned publishers at the top of the article.
There are trolls in the gaming industry, of course, just like there are trolls in any other media forum. However, gamers are an impassionate bunch who cling to the world of interactive entertainment like lifeblood. If you treat your fanbase right they'll reward you well with positive word of mouth and loyalty rivaled by nothing else. If you stay true to your creative vision then gamers will stay true to your product. And if you don't sellout the goal of providing a great product at a great value, gamers will continue to reward that with unfettered support.
However, if you attempt to content-gouge with DLC, nickel-and-dime with accessories and pivotal gameplay features, or extort by ransoming disc-locked content, endings, characters or what-have-you for some extra cheese, then expect that whine to follow.
Unlike the music or movie industry gamers don't have a reliable mainstream or collective subculture to speak on behalf of them. What comes off as "gamer entitlement" is basically gamers just trying to speak up for themselves and fight for a fair shake. Unfortunately, gamers don't have enough reliable outlets to fight on their behalf with nary just a few here and there to work as a vocal platform. In result, gamers flood forums, chatrooms, social networks and aggregators to whine, cry and voice their anger. In result, most people just see this as gamers acting entitled. The sad and unfortunate nature of the beast. "