Diablo® III

patch required loop

this problem happened second time in a month after a new release of patch that tells you a patch is required when you log into diablo 3 while the game is getting into authentication credentials step. my connection is good, EU server is up, game worked fine yesterday and today after successfully installed the new patched, the game keeps telling me "patch required" and game automatically restarts even though the game is up to date.

please fix soon.
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90 Draenei Death Knight
2435
Same thing for me
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Same here. I'm only able to access the European server. Every time I try to log in to the American server it says a "patch is required" and restarts. The launcher says the game is up to date though. What gives???
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It's down for a patch. read the recent news/info
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i thought its back up?
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But isn't back up already?
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not for me
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is the server still down? or is me that is having the problem now?
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i still cant get in either on my main comp, but can on my laptop. ridiculous
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http://us.battle.net/d3/en/forum/topic/5271606686
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Support Forum Agent
Komputer

Try this:

1. Navigate to your Diablo III folder.
2. Open the .agent.db file with WordPad.
3. Find the "patch_url" line and change its value to:

http://enUS.patch.battle.net:1119/patch

4. Save and close the file.
5. Now delete the Agent folder in the Battle.net folder: (don't skip this step)

Windows 7/Vista

C:\ProgramData\Battle.net

(Note that ProgramData and Application Data are hidden folders.)

6. Delete the Updates folder. (Diablo III\Updates)
7. Move the Diablo III.exe file out of the Diablo III folder.
8. Run Diablo III Launcher as admin by right clicking on the launcher and selecting "Run as admin".
________________________________________________
Support Information Administrator
If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time
Edited by Dankorii on 6/6/2012 7:36 PM PDT
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06/06/2012 07:22 PMPosted by Ares
still cant get in either on my main comp, but can on my laptop. ridiculous


Hey! youre able to play on both desktop and laptop??? I cant seem to see my heros on my laptop. How do you do it??
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the same exact thing is happening to me. Launcher loops over and over repeating me that a patch is required. I guess they will fix it soon. Sad I had a full 5 hours free for play tonite, first time since the game came out lol.. and that happens.
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Trying Blue's instructions now. It appears to be working (patch is downloading via launcher, which it never did before. Will update in a sec. Pretty "complex" instructions for the average user. Might want to add the fact you need to kill the agent process before you can delete that folder (assuming you have been trying to launch the game). Please sticky.

Edit: Confirmed this fixes the problem. Please sticky with edit I mentioned above.
2nd Edit: Actually would include instructions on how to show hidden folders.
Edited by Destiny#1172 on 6/6/2012 7:47 PM PDT
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Dankorii,

I tried your solution, and now the launcher is stuck at "a communication error has occurred". At least before your fix it was stuck at "launching". Where to now?
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85 Orc Warrior
7010
I'm guessing I did something wrong but I tried the blue's instructions too and apparently I have to re-download the entire client now 0.0
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Ditto, but the client won't download. It just freezes.
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59 Undead Death Knight
9320
06/06/2012 07:57 PMPosted by Pérsistance
I'm guessing I did something wrong but I tried the blue's instructions too and apparently I have to re-download the entire client now 0.0

You shouldn't have to. If something goes wrong, just repair your Install. (Unless you want to install for a different reason)

D3 Install repair: https://us.battle.net/d3/en/forum/topic/5271498956#4
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90 Tauren Warrior
6870
Komputer

Try this:

1. Navigate to your Diablo III folder.
2. Open the .agent.db file with WordPad.
3. Find the "patch_url" line and change its value to:

http://enUS.patch.battle.net:1119/patch

4. Save and close the file.
5. Now delete the Agent folder in the Battle.net folder: (don't skip this step)

Windows 7/Vista

C:\ProgramData\Battle.net

(Note that ProgramData and Application Data are hidden folders.)

6. Delete the Updates folder. (Diablo III\Updates)
7. Move the Diablo III.exe file out of the Diablo III folder.
8. Run Diablo III Launcher as admin by right clicking on the launcher and selecting "Run as admin".
________________________________________________
Support Information Administrator
If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time


moving the diablo III.exe out of the diablo III folder just makes you unable to launch the game. says a dll is missing.
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I just did exactly what was posted and I'm in the game now after 2 min. Thanks Blue.
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