Get the Desktop App for Battle.net Now
- All your games in 1 place
- Log in once
- Automatic game updates
I also had exactly the same problem with my first character. When i killed the skeleton king and upgraded my account i needed to start all over again (luckily i did buy a box edition)
The quests was there all along, just that when you've finished the King you get to the beginning again. You can choose every quest from the beginning to the king to replay, you must have missed that option.
I too bought the boxed version but I'm also stuck with the starter quests.
THIS IS SO TERRIBLE! What are you doing to your customers blizzard?
Support Forum Agent
What exactly leads you to the conclusion "This is the worst support ever"? What support have you asked for and not received?
What makes you believe you can't go further than Act1? You're level 10, I assume you killed the Skeleton King? He is not the end of Act 1, you need to go under his throne to continue on with the rest of the act.
Also, You have a European Battle.net account and are playing only on the European region. You should be posting in the European forums for help with issues.
http://eu.battle.net/d3/en/forum/4436696/ EU tech forum
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.