Diablo® III

Real Money Auction House balance not updating

06/15/2012 02:18 PMPosted by catanese
make sure u have right currency selected in game


Life saver, changed my currency to AUD and its all there, thanks man.
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100 Human Rogue
14075
Posts: 1,330
Added it 3 months ago, still not showing.
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same problem.
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Same problem.....how do you get you battlenet account balance to be displayed in diablos RMAH?????????
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I don't care anymore, I just want my money back. If I cant use it then what's the point?
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Support Forum Agent
Posts: 43,128
RetroLavaLmp,

You currently have a balance with AUD currency so you'll want to make sure you have that set to display in-game. You added it today (1/9/13) though so it can take a little while (up to 72 hours) to be available.
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My credit card shows the charge as of Friday, but status is still queued with Blizzard. Really? Business is conducted on weekends, too. A charge made on Friday (or any weekday) should be available within 24 hours.
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ok ... we can say gg to our money...

Hello Giedrius - thanks for your ticket. Unfortunately, the reason there'll have been no Customer Support response to this issue is that we cannot see any more than you can, and cannot make any changes to auctions (we cannot restore any items or gold, nor can we see the status of PayPal payments).

PayPal do not show any details regarding transactions to us; if you believe you should have received the money but it has not yet appeared, please be patient (I'd advise waiting another few days in case there's a payment delay) and then contact them directly if problems persist (for instance, it's possible that the payment from the buyer could not be confirmed, but we'd have no way of seeing this).

PayPal can be contacted here: https://www.paypal.com/uk/cgi-bin/webscr?cmd=_contact-phone

I'm sorry that I'm not able to more directly assist you, but I hope I've helped to clear that up; please let us know if there's anything else we can do for you.

Best regards,
Kyariaren / Adam L.
Blizzard Customer Support
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all they do is say to contact paypal.... So bye bye money
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I have a balance of xx euros in my battlenet account (already shown nad paid for partly with paypal and partly with credit card).
Nevertheless, ingame auction house says I have zero funds when I try to purchase an item.
I live in Europe, paid with euros and my game account settings shows euros.

please help me
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Posts: 1
i bought $10 on battle net and when i log in it says i have the $10 balance but i can not use it in the diablo 3 auction house
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