Diablo® III

RMAH - Item Stuck in Processing

Order ID: 296791261

Have completed a transaction since then with no delay, why am I now waiting up to 72 hours for this item to complete?

My biggest issue is that blizzard isn't clear about the potential for the delay until you read the links in the email sent after you complete the order.

There is a quick note about there may be a review of the transaction but until you get into the small print they never tell you it could be up to 72 hours!!!!!

Please either cancel my transaction or remove the processing time.

Very disappointed in the way this information was hidden until after my order had gone through.


Occasionally, players may have to wait for a period of time before an item or any commodities they purchased in the real-money auction house arrives in their "Completed" tab. While we expect a majority of real-money auction house purchases to be delivered to buyers immediately, in some circumstances, we will need to hold items for delivery while we conduct a review of the transaction. Held items will show as “Processing” until the review is complete.


Doesn't really communicate the time frame of the "review process".

Horribly unimpressed.
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Just sold my first item and it is stuck in processing as well.
I wonder what holds it up?
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I have sold 4 items so far from 2.50$ to 30$ and all are on hold and are processing.... I just want my money so I can spend it for upgrades....
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Posts: 541
same problem, stuck in processing.
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85 Draenei Shaman
5650
Posts: 16
same :(
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Yeah same here. Opened a ticket and sent email and still no response and it's been 24 hours. Need to remove this or start refunding items. Also it said I would receive a email which never came.
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same here too, hope Bliz handles reviews at reasonable time
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Never recieved the mail either...=(
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Occasionally, players may have to wait for a period of time before an item or any commodities they purchased in the real-money auction house arrives in their "Completed" tab. While we expect a MINORITY of real-money auction house purchases to be delivered to buyers immediately, in MOST circumstances, we will need to hold items for delivery while we conduct a review of the transaction. Held items will show as “Processing” until the review is complete.


Also nvr received the email that's suppose to tell me the details.
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I got the emails but still currently waiting for them to be approved ( Hopefully )
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bump
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same issue
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I have items that are waiting to be processed since June... It is now December... I never got an email nor did I get the items... Hmmmmm They just sit there in queue with red exclamations points in my auction house...
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Support Forum Agent
Posts: 37,066
Sekhemet,

If it's been that long, it's due to a known display issue. The transactions have long since already cleared. The Orbit Stones for example while still showing processing, is currently in your stash so you did receive it. The amulet is on SekhemetW. Those are the only two auctions I see still showing a manual review.
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90 Blood Elf Monk
11760
Posts: 225
Same for me, I had a bunch of sales that are still listed as processing. Mind you last time I really played (aside from a few days ago) was back in the Summer.
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Recently purchased Echoing fury... it was already charged from my paypal account but it's still on processing. When can I expect to receive it?
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I have one still in my queue today saying processing Order ID - 243555471. Any chance this can be sorted before total shut off?
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Support Forum Agent
Posts: 37,066
Foggy,

That particular transaction was completed long ago in July of 2012. The fact it's displaying in the AH still as you see it is a display glitch the AH has had for a long time.

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