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This is becoming a serious issue now, since launch it's happened a few times, but in the last few days it's happened at least 5-6 times a day. I have re installed my game 3 times now and the problem still persists. What do I do to fix this? I hate getting 5 stacks and going into a boss when this happens and I lose all of my stacks. = \
Support Forum Agent
It would be an indication that one or more game files may have become corrupted. As we don't yet have a repair utility available, the best thing to do unfortunately is probably to reinstall after first deleting the game installation. You can also try deleting these two folders first which would be faster and then if it still happens, continue on and reinstall.
Customer Support Representative
Surprised someone finally got the attention of a CM. Took so many threads to get a response generated. This has been happening to me ever since the second patch came out. I have the exact same issue as the original poster. Really sucks losing all stacks when you're trying to enter the royal crypts for the first time.
Strictly for documentation, I will list things I have done to try to correct this:
Uninstalls and reinstall the two most recent nvidia graphics drivers
Uninstalled and reinstalled game from disc and digital download
Deleted files from the /updates/ folder
Deleted the two folders listed by the blizzard csr
This error hits me mostly when transitioning to a new place, such as a dungeon....but I give up for now. The support aspect of this situation is lacking.
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