Can you please check my account?
Your account was just created and is still pending review. I don't see anything unusual, just that it hasn't been done yet. This is true for several of you who are asking for more information. Please see this post if you've purchased the game less than 72 hours ago: http://us.battle.net/d3/en/forum/topic/5911721680Completely with you there on the customer service. Not only are they imposing this lengthy restriction on everybody without warning, but they've closed their telephone lines for complaints and expect everyone to wait two days for a ticket response.
We haven't closed our telephone lines - they are at capacity. The alternative to being told "try again later" would be a busy signal, but fortunately we're able to play a message before this happens. We definitely aren't happy with this and are working very hard to address our incoming calls.06/22/2012 05:04 PMPosted by KobeNot only am I frustrated by this entire incident, but I'm very disappointed. I expected the best from a company like Blizzard, but instead what I'm getting is short of key values that separate a great company from a bad one: customer service, damage control, and, most importantly, integrity.
We're frustrated and disappointed, too, Kobe. You should expect the best because we aim to deliver it. We are not doing so right now, but we're trying our hardest to get back to that level. While these sorts of review periods are necessary, the amount of time you have to wait to get in touch with us (if you can get in line at all) is unacceptable. We're with you there.
Why are you guys restricting people that didn't just make an account for D3? I've had my account for a while and added D2 and wc3 a while back, and just recently got d3.