Give me my sigils!
Give me my sigils!
I received your petition regarding some sigil issues, and I'm happy to get to look into your ticket for you. Glitches and Bugs in the game can be quite bothersome, and I hope to bring you some sense of assurance that we take such reports seriously!
I want to personally thank you for reporting this issue to us! As it turns out, the "bug" you reported is one that we have had other players report as well, and our Developers are currently reviewing the issue to see what is causing it and how to fix it! I have taken the report and added your specific character information and petition so they can check it out. With your additional info added, it may help them to get a more complete picture as to how to fix this! I do very much apologize for the inconvenience!
On a side note, the Game Master department is unable to really assist with bug situations, bug situations, as these must be thoroughly tested by QA, and fixed by development. Usually once a fix is applied, or instructions given to us we can step in, but on newly reported issues we cannot. Please post any other bugs or additional information you find on our Bug Report forums! You should check out our Bug Report forums and discuss this issue with other users, to see if someone may have been experiencing the same problem, and may have a workaround to try out.
Game Master Zaterinn
Mark of Valor Not Awarded - Bug Report
Number of in-game sigils awarded (Feat of Strength):
Number of confirmation e-mails received:
Date(s) of confirmation e-mails:
Number of banners submitted/entries made:
Did you submit a banner for each class in the promotion (5 total)?
Did you change your e-mail address between the promotion start date and the Twitter announcement made by @Bashiok and @Diablo on 6/22?
If you still have the e-mail change confirmation, what date was it changed?
Have you petitioned a GM about this?
Have you tried resetting your Battle.net account password?
Did you receive some sigils but not others? If so, what date were your sigils awarded (see Achievements pane)?
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.