Diablo® III

Keep disconnecting

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same here. lag spikes and... DC.
Thread opened 26 June, 16 pages of posts, two blue posts and STILL broke. Final nail BYE BYE BLIZZARD, wont buy another one of your products.
Same problem here...
What about Monks using Tempest Rush causing spam Network Disconnects when you stop TRing and restart it up you get DCD
Another disconnect. Very annoying. Kicked me from the game but not from being logged in. Why?
And another disconnect. I've decided to post each and every time it happens, because as annoying as this thread being bumped all the time is, it's not nearly as annoying as being booted from a game for no apparent reason.
And another disconnect. I've decided to post each and every time it happens, because as annoying as this thread being bumped all the time is, it's not nearly as annoying as being booted from a game for no apparent reason.
20130102.2344
14 disconnects today alone. Been playing since launch, but this is the first time this has been happening. Triple-checked my connection, but it's solid. Any ideas?
Wow, this has been really obnoxious today. Started last night, and have been dropped for no reason about ~30 times so far.

FWIW, whenever the game drops me I've noticed that while my connection to anything else on the web is fine, I also cannot connect to us.battle.net.
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If this was common the forums would be FULL of posts. The other single disconnect post lately turned out to be related to the local network the player was on. Other DCs are related to wacky skill issues like WW Barbs or a Monk skill.

Personally....I ended up removing Zone Alarm, updating my network card drivers and updating the firmware on my router. NO clue why it got obnoxious..but it did.

turnstiled - if you can't get to bnet then there is something along the path that is blocking it for you. If the entire server were down ...we would see masses of posts. It could be a DNS issue or an ISP issue affecting you or a small number of people.
01/03/2013 05:50 PMPosted by MissCheetah
turnstiled - if you can't get to bnet then there is something along the path that is blocking it for you.


You're probably right. Since the only break is in my connection to Blizzard and nothing else, makes me think it could be an ISP/DNS issue. Maybe I play too much and my ISP (TWC) is trying to tell me something! ;)
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You may consider making your own post and including your tracert https://us.battle.net/support/en/article/performing-a-traceroute

That way the Blues and other techie folks can focus on your individual issue along with the proper information.
I keep being disconnected, then attempting to create a game gives "Error 316704".
Here is the traceroute output:

traceroute to 12.129.209.68 (12.129.209.68), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 0.941 ms 0.317 ms 0.217 ms
2 10.88.160.1 (10.88.160.1) 20.122 ms 6.928 ms 7.821 ms
3 216.113.122.41 (216.113.122.41) 12.271 ms 14.175 ms 11.028 ms
4 216.113.124.121 (216.113.124.121) 7.837 ms 12.109 ms 23.790 ms
5 216.113.122.82 (216.113.122.82) 40.027 ms 44.899 ms 43.877 ms
6 sl-crs2-nyc-0-10-5-0.sprintlink.net (144.232.13.49) 56.706 ms 19.830 ms 42.190 ms
7 144.232.4.93 (144.232.4.93) 47.329 ms 17.444 ms 40.064 ms
8 144.232.9.78 (144.232.9.78) 44.368 ms 44.219 ms 78.010 ms
9 cr1.n54ny.ip.att.net (12.122.80.226) 98.296 ms 129.548 ms 125.130 ms
10 cr2.cgcil.ip.att.net (12.122.1.2) 96.674 ms 138.636 ms 145.005 ms
11 cr1.cgcil.ip.att.net (12.122.2.53) 146.120 ms 167.419 ms 148.477 ms
12 cr2.dvmco.ip.att.net (12.122.31.85) 196.188 ms 141.526 ms 144.279 ms
13 cr1.slkut.ip.att.net (12.122.30.25) 113.458 ms 102.629 ms 127.717 ms
14 cr2.la2ca.ip.att.net (12.122.30.30) 101.808 ms 100.185 ms 106.119 ms
15 gar29.la2ca.ip.att.net (12.122.129.241) 96.869 ms 100.931 ms 98.137 ms
16 12.122.251.190 (12.122.251.190) 96.201 ms
12-122-254-234.attens.net (12.122.254.234) 98.567 ms
12-122-254-238.attens.net (12.122.254.238) 95.238 ms
17 mdf001c7613r0004-gig-10-1.lax1.attens.net (12.129.193.250) 116.985 ms
206.16.68.46 (206.16.68.46) 182.746 ms
mdf001c7613r0002.lax1.attens.net (206.16.68.54) 148.724 ms
18 * * *
19 * * *
20 * * *
01/03/2013 10:06 PMPosted by Sollertis
I keep being disconnected, then attempting to create a game gives "Error 316704".


Same thing here been happening throughout the last week randomly. Although my router is literally right to the left beside my monitor so i see when this happens and recieve this error all the lights on my router except the one indicating which port my computer is plugged into on the router go off llike its being power cycled and I have no internet access for just a few sec. I run a netgear that is provided by my ISP and required to use with contract 8-( so i cant update firmware as there is no option in the gateway settings area. But I can play Planetside 2 or PoE or any other game all day with no problems and my ISP says thing are all good over there.

TLDR: Check the lights on your router as soon as this happens and see if yours is going the same thing. Might help identify the problem i dunno just have seen alot of people having this issue lately and trying to help
To whom it may concern,

I purchased this game today, after that I resolved the black screen issue.

Now I am trying to play the game without getting disconnected.

I play for about 10 mins and then I can run around but nothing works.

I can play other online games no problem. Is this going to be fixed or not? If not thanks for wasting my time and money.
The last week I've been getting disconnected randomly. It says i've been disconnected and it takes me back to my character screen, so i'm not really even getting disconnected because i dont have to log back in. This has been happening at least 1 out of 4 runs, and it's always random times, sometimes 5mins in the run, some times 20mins.

It's impossible to play because you lose all your NV and as soon as you hit 5 stacks you have to start all over. I'm going to keep posting every time this happens because I don't know what else to do, nothing seems to fix it on my end.

EDIT: well 5 mins after this post yet again... disconnected..

EDIT 2- again, posted this 20 mins ago and i've been disconnected 3 times
Edited by SK3PT3K#1901 on 1/10/2013 9:52 AM PST
Just happened to me...
It just started for me too! What is this? It's kinda weird cause when I play with friends I'm the only one being disc, but I'm not getting disc from our skype conversation so it's NOT my connection. Very weird...
i have same issue, i opened ticket, and they keep reflecting the problem to me and my ISP, as i play every other game with ping under 50 ms. i keep getting ping aroung 400-1300 msec in D3. My traceroute also show problem coming from their server.
BLIZZ, fix your servers!!!

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 3 ms 1 ms 4 ms 192.168.1.1
2 * * * Request timed out.
3 19 ms 14 ms 8 ms tge1-6.oshkwi1-swt401.new.rr.com [24.164.240.174]
4 10 ms 9 ms 11 ms tge1-6.applwi1-swt401.new.rr.com [24.164.240.182]
5 13 ms 11 ms 9 ms tge1-6.gnbywi2-rtr1.new.rr.com [24.164.240.16]
6 18 ms 17 ms 17 ms network-065-189-141-130.mwrtn.rr.com [65.189.141.130]
7 25 ms 23 ms 24 ms ae-6-0.cr0.chi30.tbone.rr.com [66.109.6.206]
8 18 ms 17 ms 18 ms 107.14.17.147
9 40 ms 36 ms 37 ms 216.156.72.157.ptr.us.xo.net [216.156.72.157]
10 22 ms 18 ms 19 ms 206.111.2.90.ptr.us.xo.net [206.111.2.90]
11 75 ms 73 ms 79 ms cr1.cgcil.ip.att.net [12.122.81.94]
12 75 ms 74 ms 77 ms cr2.dvmco.ip.att.net [12.122.31.85]
13 71 ms 80 ms 78 ms cr1.slkut.ip.att.net [12.122.30.25]
14 78 ms 74 ms 72 ms cr2.la2ca.ip.att.net [12.122.30.30]
15 127 ms 71 ms 68 ms gar29.la2ca.ip.att.net [12.122.129.241]
16 70 ms 71 ms 73 ms 12-122-254-238.attens.net [12.122.254.238]
17 69 ms 71 ms 78 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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