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You can try contacting Billing and Customer support but please be aware that changing your secret question is only done in cases of extreme compromise. It is not something that you can do yourself and not something that Billing is usually willing to do. This is to prevent hackers from changing it on users.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.