We aren't conversing about stopping cheats. We are conversing on how to correct this as well as why blizzard didn't protect the average consumer.
You are trying to protect the consumer from himself though. In this case it was the consumer who admits he made a mistake in not updating his account info and caused the issue. Use the "but for" test of liability. "But for" the actions of the user not updating his account, the whole issue wouldn't have happened.
Oh I agree! And had the average consumer of read the entire EULA then they would have known.
I suppose it just feels like you have been cheated when there is no warning out in the opening. It is in the EULA but more measures could have been taken to prevent this.
Imagine the amount of account jackings that could of been thwarted were accounts locked when a user logged in from an inappropriate region. Again they could spoof it but that would require understanding blizz's region policy. Do they break it into continents only? Countries? Do they use the american system of region such as mid west, west coast etc? And if so, why not, as a security feature, check for these upon login?
It just baffles me how this happens. Banks have it, PayPal has it, man even a lot of normal websites log your region and will restrict access should they not match up.
Considering how much cash they move I feel this is just illogical.
Again, why did they allow a login from a different region, perhaps even a transfer and website login from a seperate region?
They could have implemented a security question upon a failed region auth and asked for further verification and then asked them to update their information before being allowed access, without stipulating what region they know they logged from.
As well as used his cell number, similar to PayPal, to verify his login from an unauthorized computer. It feels that it's obvious to them that the region was incompatible.
Perhaps their servers check for these things but are cron jobbed for every 10-30minutes, which is a lot of time considering most people want to buy as soon as they log in.
EDIT: I understand that they break regions into NA Europe Korea etc. But it could be taken further and we don't know. A lot of grey area works in their favor.