they took $60 from you for the game, then took your game away for a non-gaming issue, and will now take $200 from you to give the game back. Why? because they can and they don't give a %$#, that's why
There is really nothing more to add to this. Just imagine a company that puts the customer first (there are 1000s) and will gladly refund replace repair etc your item no matter how much you screwed it up and don't even have a receipt... and now look at blizzard - the exact opposite. the customer is NOTHING.
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