Diablo® III

by william on Friday June 22nd 2012, 8:48
Well I've had Diablo running on my FreeBSD machine now for a couple of weeks and have a level 53 Wizard.

I just got notice while trying to log in last night that I was banned, and when I checked my email, I hadn't received anything from Blizzard.

After I opened a support ticket with them, a short while later, this is what I received in email:

Account Action: Account Closure
Offense: Unapproved Third Party Software
A third party program is any file or program that is used in addition to the game to gain an unfair advantage. These programs may increase movement speed or teleport heroes from one place to another beyond what is allowed by game design. It also includes any programs that obtain information from the game that is not normally available to the regular player or that transmit or modify any of the game files.

I don't run any programs as described above.

I kite, I die, and then I repair. But hey it's fun.

by Mitch on Friday June 22nd 2012, 10:31
I got banned last night as well. Other than running under Wine I can't imagine why. Level 30ish char and not so much as a gaming keyboard.

I also have a ticket open. We will see...

by Marcus Meng on Friday June 22nd 2012, 13:08
Ditto. I suddenly got a banned email last night, and I'm more or less in the same position. I think they're getting a bit trigger-happy with this, considering I've been running WoW for years under WINE, too.

Ah well, ticket's up.

by sblanz on Monday June 25th 2012, 13:07
Ok they answered. They told me Linux is not supported, but if you can manage to make it run there, since no file is changed and no advantage is given to the player, you can do that and it's not forbidden.

My ticket was in my first language (italian) and FYI it's attached below.

Now, since you've been banned, I'm VERY curious to know if the problem is wine.

What about trying to send a more official request, maybe from wine dev-team?

---
Grazie per averci contattato. Mi dispiace che tu abbia dovuto aspettare per una risposta ma al momento stiamo ricevendo numerose richieste di assistenza. Ti assicuro che faro' il possibile per risolvere il tuo problema.

Diablo III su Linux non e' supportato ma questo non dovrebbe causare alcun ban o sospensione dato che i file del gioco non vengono modificati in alcun modo.

Di solito un account viene bannato per l'uso di applicazione terze parti come bot e programmi creati per ricevere vantaggi non autorizzati in gioco.

Nel tuo caso, potrai usare Linux qualora riuscissi a far girare il gioco su quel sistema operativo.

Se avessi ulteriori domande, per cortesia rispondi a questo ticket.

Regards,

Arytae
Blizzard Support EU

by william on Saturday June 23rd 2012, 16:19
Salutations William!

Thank you for contacting us. An additional review of the action taken against the Diablo III account on not_really_real@emailaddress.com has been completed. We have confirmed our initial findings, and the account action will not be reversed or changed.

Actions are based on the violation's severity and take previous violations into consideration. This action was taken in accordance with the Terms of Use (us.blizzard.com/en-us/company/legal/) and our Diablo III Policies (us.battle.net/support/en/article/diablo-iii-policies), which all players acknowledge and agree to before logging into the game.

We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time in Diablo III. Thank you for respecting our position.

Oh well. So much for the years of gameplay with Blizzard and all the $$.

07/02/2012 01:57 PMPosted by Chili

So linux is not supported, you go ahead and play using linux, you get banned, you act surprised?

Linux is not supported, but if you can manage to make it run there, since no file is changed and no advantage is given to the player, you can do that and it's not forbidden.