Every post that goes into this thread without a blue response is a hit to your goodwill. In case you haven't realized, your goodwill is already at an all-time low currently thanks to your draconian 3-day waiting period and botched launch of the RMAH.
Blizzard, you cannot continue to coast through issues like this without commenting. You are already traveling down the dangerous path trod by EA and you could easily end up in the same boat if you don't step up your customer service in these forums.
Blizzard, ADDRESS THIS ISSUE. Provide an explanation of why the accounts will not be unbanned. Do not quote your terms of service; we've all seen and agreed to them. Provide an actual human explanation or risk losing most of the commentators in this thread and angering the pro-active, outspoken and growing Linux population of the world.