Diablo® III

Banning Linux Users For Using Linux...Really?

please stop posting

save peoples eyes from seeing your stupidity


I will stop posting towards you, because you aren't being constructive in any way.

Have a nice day... ;)
It's company policy not to discuss account actions with anyone but the account holder, or their legal guardian if applicable. It's an issue between us and them. Trust me, it'd be much easier on me to just post exactly what they did, but we feel it's important to honor the privacy of our customers, and that's a policy I personally agree with.


Can you not even discuss them in the third person? As in the case of "For example, one WINE user was using botting program X he wrote himself, so that's that."?

Yes your first reply said that WINE usage was not the thing getting them banned, and perhaps this implies other things, but I think the forum posters here would be happy with a concrete example, even if anonymous.

If you're not allowed to even post that by company policies, then I'm extremely confused and against that, because 3rd-person disclosure is acceptable in just about every industry including Jurisprudence and Taxation.


Under IRS regs,third person disclosure of an actual clients situation, even with no names, is technically a Circular 230 violation. Hypotheticals may be used but never anything that would begin with "So I had this customer..." or "One of my customers..." excepting consultation with client permission.
Edited by Nox#1625 on 7/3/2012 7:15 AM PDT
Guys - when you have something that is unsupported, it means if you need help - you ain't getting it. That does not mean "Oh, you are banned!"

Either these people need their money back, or they need to get their accounts unbanned.

It's bad business practice.


They got banned from an automated system designed to catch cheaters on an UNSUPPORTED OS. Meaning there doesn't need to be an investigation in to weather or not the user was actually doing something malicious because they were doing it on something NOT SUPPORTED FOR DIABLO 3.

Bad business practices or not, warden works, they signed the EULA acknowledging everything Blizzard wants the end user NOT TO DO, did it anyway, and got slapped for it.
I have yet to see any of them lying, other than people around the forums twisting words and reading things into statements that aren't there, and then "Calling them out on it"

I'm fairly sure they haven't ignored negative criticism. They're making changes as we speak. Just because they didn't individually acknowledge every single complaint that every single player has made doesn't mean they're ignoring you.

They haven't disregarded anything. Just because someone told you "Blizz banned me, i didn't do anything wrong!!!" doesn't mean that they're telling you the truth. False positives occur from time to time, but they're the exception, not the rule. Not to mention, it's not a public matter, it's a matter between you and Blizzard, no one else.

Offering refunds to people who lost money? Are you kidding? Why would they do that? They didn't get take your money, the seller did. And, you don't get refunds from a bad stock purchase. You just lose the money. With regards to the cases of the sellers "losing money", they haven't lost anything. They just didn't get paid. Which is probably the buyer's fault (you can thank all your friends who were here telling people to do chargebacks for that)

Forcing customers to jump through hoops? Well that depends on what you mean by "jump through hoops". If by that you mean use a standardized OS, have a decent computer, and a decent internet connection, I don't think it's so much to ask for. Most gamers already have all these things.

Disregarding account hacks? How have they disregarded them? Security is your own responsibility, and Blizzard will "rollback" a hacked account if it's verified. It's just a ticket away.

On to your last point, blaming customers... this is just stupid. What are they blaming us for? The assassination of JFK? Failure to bring peace to the Middle East? What? This point just made no sense at all.

So, I suppose that, yes, I'd like to see some actual, empirical evidence of them "treating their customers like crap"


Your type are a dime a dozen on these forums and it's starting to get very tiresome.


Same can be said about "your type"
they only provide support for Windows and Mac OS Using different OS that not assign for game to run in it. Is considerable breaking ToS
We’ve extensively tested for false positive situations, including replicating system setups for those who have posted claiming they were banned unfairly. We’ve not found any situations that could produce a false positive, have found that the circumstances for which they were banned were clear and accurate, and we are extremely confident in our findings.

Playing the game on Linux, although not officially supported, will not get you banned – cheating will.


read as "we booted up D3 on Wine and it didn't mess up that one time so everyone else is a liar"

Not like it won't report you the first 10 times you use D3, then on the 11th it just decides to send a ban report.

wow blizzard. im sad i won't be able to play heart of the swarm now because you won't be seeing a single cent out of me anymore


No it reads more along the lines of "We tried it in Linux with Wine and Warden logs didn't report anything."

What did happen is Warden found something else on the system that it thinks is a cheat program. Warden reported it to Blizzard and Blizzard banned the player.
Edited by DragonFlyy#1241 on 7/3/2012 7:17 AM PDT
We’ve extensively tested for false positive situations, including replicating system setups for those who have posted claiming they were banned unfairly. We’ve not found any situations that could produce a false positive, have found that the circumstances for which they were banned were clear and accurate, and we are extremely confident in our findings.

Playing the game on Linux, although not officially supported, will not get you banned – cheating will.


As you have tested this game before selling it to us ?
Guys - when you have something that is unsupported, it means if you need help - you ain't getting it. That does not mean "Oh, you are banned!"

Either these people need their money back, or they need to get their accounts unbanned.

It's bad business practice.


Bad business practices are losing money returning it to retards who blindy cause problems, if they are to get refunds charge them a 20% fee for it, or just flat out keep it.

Argue it ALL you want children, ALL YOU WANT, the fact is, YOU DIDNT READ THE BOX, the TOS, ANYTHING.

Then you come here, slander Blizzard, call them every name in the book, throw complete CRY BABY TANTRUMS, and ``demand`` their respect and attention ?

Lesson learned, READ AND LOOK INTO THINGS BEFORE PURCHASING.

Stupid people cause too many problems for society. Let them pay for it.


I doubt that the majority of D3 players have read the ToS/EULA
Linux is what the bots use. Blizzard knows what they are doing ;)
Have fun guys, I'm going to party because we can run on Linux. :)

07/03/2012 07:16 AMPosted by d3jsv
they only provide support for Windows and Mac OS Using different OS that not assign for game to run in it. Is considerable breaking ToS


It does not state that anywhere, so it's not a breach in any way.

07/03/2012 07:17 AMPosted by Numenoreans
Linux is what the bots use. Blizzard knows what they are doing ;)


Love these false assumptions.
Edited by TomWij#2627 on 7/3/2012 7:18 AM PDT
07/02/2012 02:01 PMPosted by SpecialisToL
Umm.. You are running the game in an emulator. It is possible to use that mechanism to cheat. Linux is not supported by the game, so basically you are someone who uses unsupported third party software which can be used to cheat. There isn't anything mysterious about the ban.


Wine Is Not an Emulator


They got banned from an automated system designed to catch cheaters on an UNSUPPORTED OS. Meaning there doesn't need to be an investigation in to weather or not the user was actually doing something malicious because they were doing it on something NOT SUPPORTED FOR DIABLO 3.

Bad business practices or not, warden works, they signed the EULA acknowledging everything Blizzard wants the end user NOT TO DO, did it anyway, and got slapped for it.


Totally ignore the blue post in this thread, then post this, makes sense, almost as much as your random retarded statement


Your reply isn't even a complete idea, it's fragmented. And what Bash said is pretty much the exact same thing.

You have no clue what you're talking about do you?
Posts: 6
Blizzard is bad, end story. Idiot trolls that plague these boards, well we all know what they're worth.
85 Undead Priest
5420
Posts: 4
Dont use Wine Winers, Also to ALL those who think D3 is TOO hard (Waaaah) BUILD your character! its not that hard. If you dont have a brain enuff to figure it out , We really dont wanna play with you anyway. Bow to the Blizz,....Look at all theyve done for you. Now you actually have a Life! Maybe its not supposed to be for wives and 8yr old kids!
85 Tauren Druid
7620
Posts: 26,352
07/03/2012 07:17 AMPosted by Numenoreans
Linux is what the bots use. Blizzard knows what they are doing ;)


Evidence to support this contention? That's not true of any of the publically available tools. I won't say it's impossible that some commercial gold farmer has implemented a clientless bot, but if they had, then they wouldn't run it via wine, they'd run it natively.

Running wine doesn't really gain you anything cheating wise. On top of that, blizzard has explicitly said running d3 in wine, while not supported, is not a bannable offense.

Bad business practices are losing money returning it to retards who blindy cause problems, if they are to get refunds charge them a 20% fee for it, or just flat out keep it.

Argue it ALL you want children, ALL YOU WANT, the fact is, YOU DIDNT READ THE BOX, the TOS, ANYTHING.

Then you come here, slander Blizzard, call them every name in the book, throw complete CRY BABY TANTRUMS, and ``demand`` their respect and attention ?

Lesson learned, READ AND LOOK INTO THINGS BEFORE PURCHASING.

Stupid people cause too many problems for society. Let them pay for it.


Actually, based on Blizzard's past actions with other products (as mentioned by OP) there is a REASONABLE expectation that D3 will function correctly and not be banned when run on Linux regardless of whether the user has read the ToS or not.
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