Account Name: ***********
A user of the above account has recently been involved in actions deemed inappropriate for Diablo III by the In-Game Support staff of Blizzard Entertainment.
Account Action: 6 Hour Suspension of Chat Privilegees
This category includes:
* Excessively communicating the same phrase, similar phrases, or pure gibberish.
* Saying the same phrase more than once in a period of 30 seconds.
Based on a review of the information presented, this Diablo III account has had its chat privileges suspended. While the account has been placed under review, you will be unable to speak to other players via any avenue of Diablo III. Should spamming behavior continue, we may proceed to apply further penalties including extended suspension of chat privileges, account suspension, or account closure. Once an account has been closed, any characters, items, or auctions will be irretrievable.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit: http://us.battle.net/support/en/article/account-administration-overview. Customer Support is not equipped to handle this type of account access inquiry via phone. You must contact Account Administration via a Support Site ticket: https://us.battle.net/support/en/ticket/submit.
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time spent on Battle.net. Thank you for respecting our position.
Diablo III Customer Support
You are receiving this mail in response to the help petition which you submitted.
I've looked into this and the reason you were getting these emails is because you had a hacker on your account that was sending out spam on our American servers.
As such I've gone ahead and sent you a password reset, which you will now find within your personal email address. Please make sure that this new password is different from other passwords that you may already been using. This is to avoid a hacker logging back into your account again.
English Game Master Team
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.