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Well the issue is that when I try to trade my friend it says he's busy when he's doing absolutely nothing, also He can't see the items I drop for him. Anyone know what causes this? O.o
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Support Forum Agent
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Destorm
Did you or he recently purchase the game? If so, about how long ago was it? ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time
Edited by Omrakos on 8/3/2012 7:08 PM PDT
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It was a little bit ago, but it's not the 3day trial because he is able to use the AH
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Support Forum Agent
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Destorm
Have him change his account password. That will usually refresh the account if it is being caused by an account related issue. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
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Ok I'll have him try that, Thank you! I'll let you know if it works or not.
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My wife created a new account last night and we purchased the normal D3 license. She is getting the same issue. Her characters (we tried 2) are unable to do any trades or see any items someone else drops (and I can't see anything she drops). The account is less than 12 hours old and we did change the password. Logged in from another PC (which triggered the security question and we cleared). I am able to use her PC for my account without issue. The problem definitely is within her account but it appears to be working fine.
Is there just some new account lockout from Trades during the first day or something like that? Thanks for any info. |
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I just now realized there is that 3 day lockout to the Public Chat channels for Digital copies. I am betting the lockout also applies to any in game trading as well.
If anyone else can confirm this or has any further idea I would be glad to hear them. Otherwise I guess I wait another 50'ish hours to see I am correct. |
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The password change worked thank you :D
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I just now realized there is that 3 day lockout to the Public Chat channels for Digital copies. I am betting the lockout also applies to any in game trading as well. Yes there is a 3 day trial, it's kinda lame but I'm sure it's for a reason. |
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Yeah I found the sticky. It's a 24-72 hour thing. Documented. I missed it. I suck.
DERP!! |
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Support Forum Agent
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Destorm
You're welcome, please feel free to post again if you have any other questions or problems. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
#11
8/6/2012
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