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I havent been able to see my profile since they introduced the feature a few days ago. It says that the profile for this account does not exist? Not sure if I am doing something wrong?
Any help would be appreciated. :) |
Support Forum Agent
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BlazinTuroki
I don't see it. It just says profile unavailable. I'll go ahead and report this so that it can be looked into further, but I won't be able to give you an ETA as to when it will be resolved. I'll update this thread if I hear anything soon. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
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Thank you Dankorii. Any help you could provide would be awesome. Thanks for the quick response :)
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Support Forum Agent
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BlazinTuroki
You're welcome. I just wanted to let you know that I did report that issue, and it's being looked into. No other information has been given to me. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
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Thanks for the update. Hopefully it can be fixed soon.
:) |
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Any word on this guys? Still doesnt work.
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I have the same problem!
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aha its becuase I am from the eu forums :0 sorry!
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I haven't checked my profile in a few days. I changed my password mid-morning/noon today due to the security breach. Saw that I had blizzbucks balance BEFORE the pw chance. I log in now (this forum and battle.net site) and cannot see my profile and my account balance is also empty. It's also showing the balance is zero in euros.
I did log on into the game client this morning just to check AH and everything seemed normal. I'm currently at work and cannot check, yet... I don't want to jump to a "hack" conclusion. I think maybe perhaps there was something wrong with the system on Blizzards side? EDIT: Works now! So nm. :]
Edited by hienis#1743 on 8/10/2012 3:44 PM PDT
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Heinis, your profile is there http://us.battle.net/d3/en/profile/hienis-1743/ so I can only conclude you are logging into the EU, SEA, or Asia sites instead of the US site. Try making sure you are on the right site and you should be ok!
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yeah i checked. tried all the sites. logged in and out. authenticator and everything. it was about 15-20 minutes. right after i posted, i tried, and it worked haha |
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And yet, mine still doesnt work.
Anyone? Help? |
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Support Forum Agent
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BlazinTuroki
I apologize for the late reply. I've actually been out of the office for a while. I'm still looking to get an update on this issue. However, keep in mind that this may be caused due to a bug. If that ends up being the case, it could take some time to resolve. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
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I have same problem with this.
I have WoW account and it shows all my characters but can't get into seeing D3 characters. |
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Support Forum Agent
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Krizy
I checked and I was able to access your profile. I think that your issue is because you have selected a WoW character to post on the forums. Go to the top right of the forum screen and next to the "Buy Now" button you should be able to change which character you post with. You will want to select the avatar with your Diablo III Battle Tag ID. If you want, I can provide a link to your profile so you can see that it does work. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
#17
8/15/2012
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well I still got the bug under http://eu.battle.net/d3/en/profile/Astinger-2528/ I cannot see my profile
and yes my account is from the EU Server so the link should be correct us and other regions dont work either... |
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same here:
http://us.battle.net/d3/en/profile/SMB-1746/ works just fine, but not playing there http://eu.battle.net/d3/en/profile/SMB-1746/ unavailable :( |
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Same problem now :
http://us.battle.net/d3/en/profile/runge-1448/ |
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