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I'm trying to submit an app I created for fun to the Apple App Store but got rejected because I do not have evidence that I am authorized to do so. I have made sure to follow the guidelines and terms for API usage. The app is free and open source. There is no money to be made from this for me.
I'm not sure who to talk to about getting permission to provide to Apple. Any help would be great. I can provide the source and any information needed. Thanks!
Here's the message from Apple I received:
We found your app includes features or content, in the title, keywords, and imagery, that bear a resemblance to a well-known, third-party mark, Blizzard Entertainment. In order to proceed with the review of your app, we require documentation evidencing you are authorized by the rights holder to use these features.
You mean develop iPhone applications that get approved by the iTunes app store? I don't know about that. Aren't there a few already? Without seeing the app or know anything other than what they said (and assuming it is accurate and as unbiased as it can be), it is hard to say why or how Apple came to the conclusion that they did.
Edited because I thought I was talking to OP.
Edited by Straton on 9/19/2012 11:26 AM PDT
You might try some of the following to determine the issue:
1. Have you included the legal mumbo jumbo that Blizzard wants you to include when using their assets? I don't have the link, but it's clearly stated that if you want to use some Blizzard graphics you should include their little legal blurb in your product. This blurb should go in the description that people see in the app store as well as somewhere in the app itself.
2. Does your app icon look too much like a Blizzard icon? It's best to either use your own graphic here, if it looks too much like a Blizzard brand or logo they will reject it.
Recently the app store reviews have gotten much tighter based around people trying to spoof other brands and products. Apple issued a statement not too long ago that said they are really cracking down on fraudulent apps that trick people into thinking it's an "official" app of that brand. My advice is to put in very plain terms in your product and your app description/metadata that this app is in no way endorsed or supported by Blizzard.
Also, if you need to show them some kind of proof that you can use Blizzard assets, direct them to the fan site rules Blizzard has posted that give you the ability to use their assets as long as you are making no profits or mis-representing the brand (defamitory etc.).
If any of this helps you, please update this post and let me know how you fared. I'm interested as I will soon be submitting an app as well.
They have a habit of squelching things that have names that are similar to existing products. So, you probably couldn't have "Diablo III Character Profiles," but you could probably have "Inferno Character Profiles" with a description and keywords that made it clear that it's for D3.
Check this old article where a similar thing happened to an app developer trying to use "iPodRip" as an app name: http://www.wired.com/gadgetlab/2009/11/steve-jobs-to-developer-name-change-not-that-big-of-a-deal/
So, if all else fails, email@example.com.
I did a first app weeks ago and it did get rejected for the same reason, I rebuilt one from the ground up using less official Diablo art/icon as I could and it was accepted (mobile armory - for Diablo 3). I also used their advices concerning the name of the app (using " - for diablo 3" or "diablo 3 edition" instead of directly using diablo in the name).
Hope it helps...
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