It's not unusual for multiple threads about a given topic to all be active at the same time. In those situations, we will often reply to one thread and track it, and sometimes we'll follow-up in other threads with a link to our response. If we don't happen to reply to your thread (and instead reply to another thread that's very similar to yours), don't swear it. It's not a slight or anything like that; it's just not feasible for us to respond to every single thread that exists about a specific topic, so we try to consolidate whenever we can.
Also, just as a sort of general FYI, any posts that we track will appear in the "Latest Blizzard Posts" section in the main forum menu
. Normally, we only try to track posts that address game-related questions or concerns, or ones that provide important new information. So, if there's a specific topic you're interested in, definitely take a look at our BlizzTracker
, as we may have already responded to that topic in another thread.
That said, as many players have pointed out, your posts about buff icons were in the Bug Report forum, which is monitored and moderated by our Quality Assurance department. While we've done it in the past, it's extremely rare for us community managers to respond to posts in that forum. Usually, we'll address feedback about the game in one of our discussion forums (like General), since those are the forums under our purview.
I have been posting the little things in the game that have been irking me recently. I have placed them in the bug report forum and even put as much information as I could into said posts. Without of course making them sound ridiculous.
In general, if you have feedback about the way something in Diablo III is designed, drop it one of our discussion forums. This can include everything from talking about why you don't like a certain feature, to how you'd like to see a mechanic improved, to suggesting new things to add to the game.
On the flip side, if you believe that feature or mechanic isn't behaving correctly according to how
it was designed, then definitely place that in our Bug Report forum. Our QA reps may not always respond to every post, but they do catalog your reports and pass them on to our development team.