Diablo® III

[performance issue] tempest rush rubberband

Monk - Tempest Rush rubberbands while taking ground damage. This happens more often when my settings are higher, less often when they are lower, but always happens at least once per act 3 clear on Live servers and PTR. ATI card, updated drivers 5870m laptop card.

This may be a bug OR performance issue. Please test Tempest Rush and fix.

EDIT: Players, please Thumbs Up this thread to get it the attention it deserves and respond with a confirmation this happens for you: https://us.battle.net/d3/en/forum/topic/6794212778

HOW TO REPEAT THE TEMPEST RUSH RUBBERBAND

1) Use Tailwind rune
2) stand in any ground effect damage dealer while using Fists of Thunder|thunderclap on an enemy
3) try to tempest rush to safety
4) repeat until rubberbanding happens. should not take many repeat attempts
Edited by HNNNG#1583 on 10/10/2012 10:24 AM PDT
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Support Forum Agent
Posts: 41,911
HNNNG,

That's not something that can be tested by our QA department unless you can provide reproducible steps to make it happen. Unless they receive similar reports from every player using a Monk with that skill, they'll come to the conclusion it's a problem with your hardware.

You need to start by posting your dxdiag information.

You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

You'll also want to record the highest temperatures reached by the cpu and gpu while playing and having the issue occur. Notebooks can run very hot inside and that often translates to performance problems in gaming.

Download and run HWMonitor from: http://www.cpuid.com/downloads/hwmonitor/1.20-setup.exe

After playing and seeing the problem, exit or alt tab out and see what the highest temps were for the cpu and gpu.
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I also experience aweful rubberbanding on this ability, nearly 100% death when I actually need to use this ability as an escape mechinism (desecrator, arcane, frozen). Boycotted the skill entirely in preference of Dashing Strike.

*More specifically, Tailwind rune. Had no desire to ever try the ability with another rune so maybe others will chime in with their experiences.
Edited by Skippy#1112 on 10/9/2012 7:38 PM PDT
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This is not a hardware problem, almost every monk experiences rubberbanding when using Tempest Rush.
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Support Forum Agent
Posts: 41,911
Sundeath,

If that's the case, it should be reported in the Bug Reports forum.
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Can you please move this back to the Bug report forum, or communicate with the blue that did move it?
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This is not the first time this is being reported.

On the PTR:
http://us.battle.net/d3/en/forum/topic/6794480482

Some in the normal Bug report forum:
http://us.battle.net/d3/en/forum/topic/6794231327
http://us.battle.net/d3/en/forum/topic/6759126344
http://us.battle.net/d3/en/forum/topic/5568799872?page=3#60

So I'm really surprised when you come here and act as if this was a single issue that never came up before.
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It's not listed in the "Known issues" thread.

And that is the best way to prevent reposts. It's obviously not been seen by blizzard if it's not listed there.

Why would I not report an unknown issue with no blue response ever?
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Support Forum Agent
Posts: 41,911
Lilsteele,

This is Technical Support. I don't deal with bug reports in here, and I don't recall ever hearing of this particular one.
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Very well, thanks for clarifying.

This problem has been around for a while, and even was adressed a few times in patch notes or hot fixes. Unfortunately so far it hasn't gone away completely. It might just be related to lag spikes that are more notable when using fast moving abilities, but it's hard to come up with a set of steps that reproduce the problem, since it is mostly random.
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Lilsteele,

This is Technical Support. I don't deal with bug reports in here, and I don't recall ever hearing of this particular one.


hmmm...by that you meant that blizz don't PLAY / TEST the monks out enough??? don't go through with each & every skill sets???...WOW....

http://us.battle.net/d3/en/forum/topic/6759126344
per my post it is mostly due to the HIT BOX system with D3...thats hindering this ability making it rubberband SO MUCH...
Edited by DEATHLOCK#1732 on 10/9/2012 11:01 PM PDT
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There are several threads out there on it. I posted it specifically in the PTR bug report, as it is still present in the PTR. Rubberbanding seems to be gone for most occasions, but remains for the tempest rush. I am not sure where my thread on it disappeared, but it was here as well. I might add that the topic on how to repeat it pretty much sums it up nicely. It happens roughly in the same situations and nowhere else.

I suggest the OP to add his thread link on how to reproduce it into the first post.

http://us.battle.net/d3/en/forum/topic/6794212778
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10/09/2012 06:37 PMPosted by Omrakos
Unless they receive similar reports from every player using a Monk with that skill, they'll come to the conclusion it's a problem with your hardware.

Please let your QA team google "tempest rush rubberband"?
There 55,900 pages about it. Including videos.
*sigh*

1) Use Tailwind rune
2) stand in any ground effect damage dealer while using Fists of Thunder|thunderclap on an enemy
3) try to tempest rush to safety
4) repeat until rubberbanding happens. should not take many repeat attempts
Edited by Evantis#2510 on 10/10/2012 5:40 AM PDT
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I've been playing with tempest rush too for the last 2 weeks, which means I have to deal with 5 affix elites now: the usual 4 affixes + vortex. In the beginning, every time this happens, I was like: huh, those elites didn't have vortex? But now I know it's just the rubberbanding issue.
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I'm playing on EU, but same problem. Tempest Rush with Tailwind usually rubberbands maybe once or twice on every elite pack. You start taking too much damage, try to escape and back you go and die. It's indeed the fifth "vortex" affix that you have to deal with and it's annoying as hell since it's 90% of my deaths.

I like others know there's been some mention on rubberbanding fixes on patchnotes but Tempest Rush is still suffering from it badly. Just as an added piece of information, I constantly play at 50ms so it shouldn't be related to lag.

Fix it, seriously. I don't care if you skip 1.0.5 altogether to fix this. Also fix my missing all checkboxes ticked "Thorough Investigation" achievement that I was supposed to have on the day of release but I still don't have and its preventing me from getting "Wanderer of Tristram" and "A World Of Pain" aswell. Things like these two are getting pretty annoying since I've been waiting for a fix for nearly 5 months now.
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If you want to help as a player, go to this thread and Thumbs Up/respond to it

https://us.battle.net/d3/en/forum/topic/6794212778

I will also update the original post with this information.
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I don't deal with bug reports in here, and I don't recall ever hearing of this particular one.


Probably because people instantly connect it to the regular rubberbanding (haven't seen that in a while). Not sure whether it is related to movement speed boost or the skill itself. If it is the movement speed, the effect should be reproductible with speed enhancing gear. I suspect it is not related to that, though.

10/09/2012 06:37 PMPosted by Omrakos
Unless they receive similar reports from every player using a Monk with that skill, they'll come to the conclusion it's a problem with your hardware.


Not many people play the monk as the main character. Most might either swap the skill out or just return to other characters. Also, not everyone uses the forums, as the posts barely get noticed. There is no real indication on the topics being read (apart from a couple of copy-paste responses indicating that the player should post his/her dxdiag information).

It seems that the issue is immediately thrown into the hardware issue box without being looked into. No confirmation of it being a hardware issue yet (which can be the case, of course). If it really is a hardware issue, it could at least be mentioned, what part of hardware it is related to. Sure, not everyone has high-end gaming computers and the claims could come from there, but being left in the dark is not the situation you want to be in (especially if you wish to continue playing, keep playing with your character and keep playing using the skillset you like).
Edited by Madis#2353 on 10/13/2012 7:14 AM PDT
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I haven't met a single monk yet that hasn't rubberbanded under these circumstances. It's not a hardware issue.

At any rate, give Omrakos a break and post in one of the many bug report threads about this instead of here lol.

http://us.battle.net/d3/en/forum/topic/5568799872
Edited by Skippy#1112 on 10/13/2012 11:09 AM PDT
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