Diablo® III

Extreme latency

I was able to play D3 with good connection but recently it start to have issue. I always have latency about 400 to 600. Only playable time is late night the latency drop to 90.
I recently changed internet provider so hopefully it is not their problem. but still, is there anything bliz can do about it?
Reply Quote
Support Forum Agent
Hey MrChen,

Are you able to run a trace during the high latency times? This might help us see what the issue is.

http://us.battle.net/support/en/article/performing-a-traceroute
Reply Quote
I am having similar problems. Recently while playing at night in certain zones / entering combat with packs my latency will spike to up to 2k...
I have been trying to figure out what is causing it with marginal success.
Reply Quote
Support Forum Agent
Are you able to run the requested traceroute as mentioned above?
Reply Quote
after the post, the internet worked ok for a while. the latency returned these days. here is the traceroute

1 homeportal (192.168.1.254) 73.370 ms 1.334 ms 1.238 ms
2 99-120-88-2.lightspeed.cicril.sbcglobal.net (99.120.88.2) 34.561 ms 22.414 ms 22.638 ms
3 * * *
4 * * *
5 * * *
6 12.83.43.9 (12.83.43.9) 22.646 ms
12.83.43.17 (12.83.43.17) 22.213 ms 22.769 ms
7 gar29.la2ca.ip.att.net (12.122.129.241) 71.488 ms 70.194 ms 68.761 ms
8 12-122-254-234.attens.net (12.122.254.234) 70.592 ms
12-122-254-238.attens.net (12.122.254.238) 72.837 ms 71.063 ms
9 mdf001c7613r0003-gig-12-1.lax1.attens.net (12.129.193.254) 70.748 ms 69.890 ms
mdf001c7613r0004-gig-10-1.lax1.attens.net (12.129.193.250) 71.300 ms
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * * *
32 * * *
33 * * *
34 * * *
35 * * *
36 * * *
37 * * *
38 * * *
39 * * *
40 * * *
41 * * *
42 * * *
43 * * *
44 * * *
45 * * *
46 * * *
47 * * *
48 * * *
49 * * *
50 * * *
51 * * *
52 * * *
53 * * *
54 * * *
55 * * *
56 * * *
57 * * *
58 * * *
59 * * *
60 * * *
61 * * *
62 * * *
63 * * *
64 * * *
Reply Quote
Support Forum Agent
homeportal (192.168.1.254) 73.370 ms 1.334 ms 1.238 ms

This seems to be starting before the leaving your home network. The first hop should be less than 1 ms, yet the first hop is 73. This causes a snow ball effect. You may want to check with your ISP and see if they can look into it.

Have you tried just power cycling your network and see if this helps?

Power cycle network devices
    1. Unplug your modem and router (if you have one.)
    2. Let them set for 30-60 seconds.
    3. Plug them back in modem first, then the router.
    4. Test
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]