Diablo® III

shielding elites

when the game was released, mac users can see elites who shield. there's literally a shield around them. but after a while, they can no longer be seen. only way to know now is when you do no damage - absorbed i think? there's been several patches since, and this is still not fixed.

i'm sure blizzard knows this but what i can't understand is why they don't fix this.
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Support Forum Agent
Posts: 14,784
Can you post your stats? This will help us look into the issue. Thanks!

    1. Launch Diablo III.
    2. Put Diablo III into Windowed Mode if it is not already in Windowed Mode.
    3. From the system menu bar, select Help > Copy Support Information: http://i49.tinypic.com/33njnzn.png
    4. Paste the contents of the copied system information here (Command-V)
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Here you go.

Software:

System Software Overview:

System Version: Mac OS X 10.7.4 (11E53)
Kernel Version: Darwin 11.4.0
64-bit Kernel and Extensions: Yes
Time since boot: 6 minutes

Hardware:

Hardware Overview:

Model Name: Mac mini
Model Identifier: Macmini5,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MM51.0077.B0F
SMC Version (system): 1.76f0

Graphics/Displays:

Intel HD Graphics 3000:

Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
Displays:
936W:
Resolution: 1366 x 768 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported

Other:

Input Source ID: com.apple.keylayout.US
Keyboard Layout: ANSI

Thank you for the prompt reply!
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anybody else experiencing this?

i know my friend that quit also had this. other than him, i don't know anybody personally who plays with a mac..
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Support Forum Agent
Posts: 14,784
Can you update to 10.7.5 via a combo update, so we can eliminate this as a factor?

http://support.apple.com/kb/DL1582
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that's a pretty big update. i'll keep this thread updated. downloading this tonight.
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Please post your D3Prefs.txt file. I believe if you have the hardware class value set too low, then it will not render the shields as the extension required to render them isn't supported on lower class hardware.
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Posts: 5,694
I will second the above post. Update to the latest version of OS X via software update/Mac App Store and check your d3prefs.txt file.

Secondly in game options -> gameplay
there is a option called show defensive messages. Have that box checked. Then it'll say immune or absorbed or something when it hit a shielded enemy with an attack. That will help.

And lastly,

Just remember you can not change your windowed mode game resolution in game to an exact XbyY value like 800x600 for example. You have to edit the diablo3 prefs.txt file to do this. An iddue with the game that has existed since Diablo 3 beta and has not been fixed.

Diablo 3 and Starcraft 2 are the only 2 computer games ever I have played that have this issue. In every other game you can easily change the windowed game resolution. And Blizzard have said nothing at all about this issue. Blizzard have fixed a lot of things, which is very nice but this issue I have little hope it'll ever be fixed. A shame really. As having to edit the d3prefs.txt file always is a real PITA.
Edited by the8thark#1241 on 10/10/2012 7:34 AM PDT
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ok. so i have updated and it's still the same.

Software:

System Software Overview:

System Version: Mac OS X 10.7.5 (11G63)
Kernel Version: Darwin 11.4.2
64-bit Kernel and Extensions: Yes
Time since boot: 36 minutes

Hardware:

Hardware Overview:

Model Name: Mac mini
Model Identifier: Macmini5,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MM51.0077.B0F
SMC Version (system): 1.76f0

Graphics/Displays:

Intel HD Graphics 3000:

Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
Displays:
936W:
Resolution: 1366 x 768 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported

Other:

Input Source ID: com.apple.keylayout.US
Keyboard Layout: ANSI

Defensive Messages - yes, i have this ticked. this is how i find out the shielded elites vs. actually seeing they're shielded.

On settings, if i was able to see them before, shouldn't i be able to see them now?

My resolution is at 1,300 x 730 (16:9 Widescreen). Texture Low, Shadow Off, Physics Low, Clutter Off.

On the D3Prefs.txt file, i have no idea what that is and where to find it. I came from Windows and bought a Mac for Diablo - weird huh? Just wanted a Mac for Diablo and internet.. nothing else. So i'm not really familiar with the Mac.
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It is located in the library folder of your user folder, to access it you will need to go in Finder to the "Go" menu and select "Go to Folder...". A window will appear with a text field in it, enter "~/Library/Application Support/Blizzard/Diablo III/" (without quotes) and copy the contents onto a post here.
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Thank you for the detailed instructions.

PreferencesVersion "43"
PlayedCutscene0 "15"
PlayedCutscene1 "15"
PlayedCutscene2 "23"
PlayedCutscene3 "143"
DisplayModeFlags "8"
DisplayModeWindowMode "0"
DisplayModeWinLeft "171"
DisplayModeWinTop "46"
DisplayModeWinWidth "1024"
DisplayModeWinHeight "600"
DisplayModeUIOptWidth "1300"
DisplayModeUIOptHeight "730"
DisplayModeWidth "1300"
DisplayModeHeight "730"
DisplayModeRefreshRate "60"
DisplayModeBitDepth "32"
Gamma "1.000000"
MipOffset "1"
ShadowQuality "0"
PhysicsQuality "0"
ClutterQuality "0"
Vsync "0"
Letterbox "0"
Antialiasing "0"
LowFX "1"
LimitForegroundFPS "1"
MaxForegroundFPS "40"
LimitBackgroundFPS "1"
MaxBackgroundFPS "30"
DisableTrilinearFiltering "0"
ColorCorrection "1"
MipBias "0.000000"
ReflectionQuality "0"
TonemapExposure "1.900000"
TonemapContrast "1.500000"
TonemapSaturation "1.000000"
TonemapGain "1.000000"
HardwareClass "2"
PCIVendor "32902"
PCIDevice "278"
MasterVolume "1.000000"
EffectVolume "0.790000"
MusicVolume "1.000000"
NarrationVolume "1.000000"
AmbientVolume "0.900000"
ChannelsToUse "32"
SoundDriver "0"
SpeakerMode "0"
ReverseSpeakers "0"
QuestSubtitlesEnabled "0"
CinematicsSubtitlesEnabled "0"
EchoQuestDialogToChat "1"
MuteSound "0"
MuteEffects "0"
MuteAmbient "0"
MuteVoice "0"
MuteMusic "0"
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Support Forum Agent
Posts: 14,784
Do you see the shielding if you change your hardware class to a 3 or a 4? I would make a backup copy of the D3prefs file before trying this. Let me know if that helps.
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how do I do this?
Do i just edit the text file?
from
HardwareClass "2"
to
HardwareClass "3"
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setting my hardwareclass to 3 worked.
thank you all!!
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