Diablo® III

Urgent Auction House Maintenance - 11/1/12

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Community Manager
6:30 p.m PDT: Maintenance has concluded and the auction house is now available.

Please note that to help reduce load and improve the overall stability of the auction house system, the game may temporarily limit traffic to the auction house during peak gaming hours. This is done automatically, and players may occasionally see a grayed-out auction house button as a result.

If the auction house button is grayed-out, please wait a few minutes and then try again.

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Due to issues affecting auction processing and payment delivery, we have brought the Diablo III auction house offline for urgent maintenance (as indicated in the Breaking News window). We currently anticipate that this maintenance will last for 5 hours, until approximately 9:30 p.m. PDT. Should this schedule change at all before then, we'll be sure to provide an update in this thread. You can also follow @BlizzardCS on Twitter for information and updates regarding any of our online services.

We sincerely apologize for the inconvenience and are working to resolve the payment and processing issues as quickly as we can.
Edited by Lylirra on 11/1/2012 6:41 PM PDT
Thanks for looking into this matter - i look forward to it coming back up :D
Thank you. This puts my mind to rest.
What if you are not concerned with RMAH? Some users want to buy/sell with gold.
Thanks, any chance of getting ride of all the duped gems and gear still on the AH everyone keeps talking about?
Edited by SorrowsWind#1174 on 11/1/2012 5:01 PM PDT
finally bro!
30 Gnome Warrior
2430
Does this mean the Gold AH as well as the RMAH, which is the one experiencing problems (from what I understand)? I realize you may not be able to bring one down without bringing them both down, but it would be good to know...
I was thinking about betting and getting tal-rasha's unwavering glare for dirt cheap, but never did.

And this would have sealed the deal. No me gusta.
well if this isnt complete bull!@#$, i've been waiting for my auctions to end for over 12 hours now when they only had about 4 hours left, %^-*ing blizzard.
I'm getting a lot of emails now that I purchased gold. I hope I don't get charged 30 times as I kept on trying to get it to accept.
at this moment my mempo of twilight is on RMAH for 250$ and i have a buyer lined up, i read some post that they can't retrieve their items on RMAH while its authorizing. am i screwed? will my item be gone? hopefully not. :(
Why wasn't this posted in advance???
Lylirra can you please tell us if the current auctions are "paused" when you guys take the AH offline? Obviously this kind of downtime effects bidders and sellers and it would be good to know.
What about for people like me who thought it was a fluke and say kept trying to buy gold? I just saw each and every one of those attempts go through and clean out my bank account.
Community Manager
What if you are not concerned with RMAH? Some users want to buy/sell with gold.


The processing issue was affecting purchases on both the RMAH and the gold auction house, so we brought each offline for maintenance. It's not ideal, but we want to make sure the service is working properly for everyone, regardless of which auction house you prefer to use. :)
Community Manager
11/01/2012 05:09 PMPosted by hirondelle
Why wasn't this posted in advance???


It wasn't a scheduled maintenance, so we didn't have advanced notice. Breaking News was updated, however, as soon as the auction house service was brought offline.
sorry I posted in your last thread before seeing the note to come here.

I just received 3 notifications from PayPal saying I authorized a payment from Blizzard, I think I was triple charged for 1 item. These three attempts were last night and it JUST came in. Any idea if I was in fact triple charged?
can u open it for like 5 mins, so i can take all my stuff off ah, i dont want it getting lost
what about the auctions i may have had that only had some bids on them? does the countdown just pause while servers are down, or do i just lose the gold on items that cannot be bid higher?
11/01/2012 05:16 PMPosted by FourStrings
what about the auctions i may have had that only had some bids on them? does the countdown just pause while servers are down, or do i just lose the gold on items that cannot be bid higher?
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