Diablo® III

Error 3 after change new password

Hey there, I'm having trouble with login after changing new password, it pop out an Error 3, saying that my information is incorrect, but im sure its correct, tried for few times still doesnt work, so i decided to change my password back to old one, and i can login with that, anyway to fix it? i wanna change my password, thanks.
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Test for me if your old password still works even after 'changing' it to a new one

Then check if your new password works on Europe and on the battle.net website

If so, then i've been having the same issue. I've changed my password multiple times and have even reset it, yet it never 'updates' on the american servers and they will only ever accept my old password from months ago. However on Europe, my new passwords will work.
Edited by Recluse#6779 on 10/28/2012 10:20 PM PDT
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Ok, after changed to new password, i'm not able to login to america server (but i can login with old password!!), and im able to login to europe & asia server (with new password!!), looks like its not our problem its the server did not save our new password data?

Dear Blue, please help!

Thanks.
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i've tried several method as stated in the support, still can't login..

please help!
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Support Forum Agent
Posts: 41,497
DcsH,

I've reset the account and it ought to work now. Please try it again.
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/I have a problem sir... why is it my battlenet account and diablo 3 have different password?? i change the password of my battlenet account and when i login to diablo my old password works and also i file a ticket regarding the authenticator it says it already remove but when i login to my diablo authenticator appear !!! please help
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Thank you Blue, now i can access my account with the new password.
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Same using dual password now :)), new for forum, old for game. Already submit a ticket about this...
Edited by Shadowsong#6686 on 10/31/2012 4:41 AM PDT
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Got the same error, can't even login with my old password now, Omrakos can you please reset my account
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I'm good now, time to get back to Sanctuary.
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I also got the same error and experience this problem today, after changing password, new password won't work on American servers, but Asia servers works.

Omrakos, could you please reset my account as well. Thank you.
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Please reset my account as well. thank you
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Can you please reset my account too? Very annoying error to get :( but I will be very happy if you help me :)
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Finally, new password works, I am okay now...
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works for me too, the windows !@#$ty fw that was problem for me :P
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Omrakos can you help me too? changed my battlenet password but still using old one in the diablo3 game
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Hi I have the same issue. Changed my bnet password but still require the old one to log into game. Can a blue help with this?

Seperately, is there anyway to change the secret question once it is set?
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Hi can you please fix mine aswell
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Er... help? >.<
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Support Forum Agent
Posts: 41,497
The SEA region accounts above have all been reset so if you were having trouble logging in with your changed password, please try again. The region may still be under a maintenance period at this time so keep that in mind.
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