Diablo® III

Family member purchased this game then banned

I convinced a family member to purchase this game yesterday night. We played together till they were about level 12. When they tried to log in tonight, it says account has been suspended due to violations, check registered email address. There is no email that was sent to the registered address. I highly doubt they did anything that could be considered a violation. They are a brand new player, and only played till the skeleton king.

What is the deal here? Does this company feel like stealing 60 dollars from my family? Did I make a mistake recommending this game?
Reply Quote
- Technical Support
Posts: 27,141
View profile
If this was a digital purchase, then chances are good that the payment failed. If that happens, they suspend the account until you sort out the payment issue. That is the first thing I would check.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)

Reported!

[Close]