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No this isn't about them being wiped from you select menu, already fixed that. This is about the cinematics not playing when they're cued in game.
Moving from Act I to Act II for example plays no cinematic, you're just suddenly in Act II.
I've been away from D3 for awhile and came back to this being broken, been trying to get info on the forums about it with no luck so far.
Is there a fix?
Well at least I'm not the only one.
Would be nice to have some info on this from Blizz.
Support Forum Agent
Go between acts again, verifying the cinematic doesn't play, and then exit. Post the D3Debug.txt file then please. It's located in the main Diablo III game folder. Edit out your account name first though. It's going to appear in a few places in the file.
Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:
Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK
Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.
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