This is Game Master Volsox and I am here to help out!
I apologize for not being able to contact you while you were online and for the time it took for me to get to your issue regarding a D3 auction house purchase.
Axl, I know you are very upset and I wish we could help you out in this situation. As we have told you in our multiple responses, is not because we don't want to help you, we simply do not have the capability to help with AH issues in D3. No one in the company can help with this issue, because this is something that we as a company have decided to be hands off on and we don't have the tools or the capability to help.
I know this is not what you want to hear and you have every right to be frusrated. I would be too in your situation. As a fellow D3 player and someone that understand your situation, I do not want to see any action taken against your account for excessive ticket creation, but if any more tickets are put in regarding this issue, we may have no choice but to take action against your acocunt.
Please believe me when I say we want to help, but we simply cannot in this situation. I apologize for this and I hope that you continue to enjoy your time in D3.
Game Master Volsox
I personally find this insulting and not only that but abhorrently criminal in nature as we should have every right to expect support when it can be our actual money at stake.
I have made threads and called Blizzard in an attempt to rectify this. i have been told they know i lost the gold but refuse to return it? Has anyone in the same situation gotten any actual help? If so how did you manage to get your gold and or item returned? Is there any other recourse available to me other than the three avenues I have already explored.
I am deeply disappointed in this last response as it basically is telling me to shutup or lose my account.