Diablo® III

Authenticator deleted

I just reset my ipod and erased all data, completely forgot about my bnet authenticator on there.

I have the key chain authenticator I'd rather use now, how do I remove the ipod authenticator now?

Is ringing support the only way or can I still do it via the website or via email?
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Support Forum Agent
Posts: 35,093

The quickest way is to call and get it removed so you can add another one. If you submit a ticket to do it, they may require you to submit proof of your identity first which will delay the process.

Billing representatives are on hand to take your call between 10am to 6pm Pacific Time, 7 days a week at 1-800-59-BLIZZARD (1-800-592-5499). Customers in Australia should call 1-800-041-378.
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