We were all jumping with eager anticipation when Blizzard finally announced the release of D3, after the last couple of years they were on a roll, and this one promised many shinies indeed ... problem being I sometimes need to teleport to town and back just to pick them up ...
I know many reading this already have either posted threads or replied to one, or if not are being plagued by some kind of lag / latency / ping / rubberbanding / etc ...
The game has had issues with lag for a long time, but these last couple of weeks has made it all but unplayable. And this is just mentioning the single player game, because if you attempt to join in with a mate you may wish you had your mic on mute ...
I was actually naive enough I could make a sum up of the threads out there on this but after 2 pages :
Graphic lag issues since last week
Help, Lots of lag this past week!
Framerate drops in Maghda fight
Diablo 3 is the high latency gonna be fixed
Constant Lag Spikes
Game is unplayable
I gave up ... i still had 688 to go, and many of these threads are really long.
I see several threads with people questioning their system maybe not being able to handle the game, many with people trying all sorts of crazy solutions ( some creative others downright beside the point, but I guess all of it goes when a person gets desperate ) - jeez, there are even sites now offering software that "cleans up" your system and improves Diablo 3 latency issues. Honestly ?!?
For an on-line game enabling the creation of Hardcore characters, it takes some stones. If it was the software geek down the road hosting the game, I could understand the flaws and problems faced with that, but Blizzard ?!?
D2 was realeased in 2000, D2LOD in 2001 ... WoW in 2004, they had latency issues and resolved them after some months, but I'd hoped they had learned the lesson and made this new title a little tougher.
I have also tried it all, and happened to be upgrading my PC in the process, so i actually went through all the kit, bit by bit, untill i had a brand new system, including the case. Even changed house so even the ISP is another. In my current place I am connected to the internet via the ISP we all use, and also have a mobile broadband dongle which I sometimes switch to. So there is nothing they can say that doesn't sound like the "Going-Through-The-Motions-Troubleshooter" and "Hope-They-Give-Up" storyline ...
How about giving us a little tick box to enable off-line gaming in single player ?
You know ? Lag free !
I could even live without the auction house for a couple days if it meant I could actually get home and play the game I paid for without making (yet) another attempt, then giving up even more stressed then when I got home from work.
Oohh, RM auction house. I don't even want to go down that road ... too many bots and then there's the whole percentage thing.
The point I want to make here is that Blizzard should make a formal statement to those who subscribe their products about what is going on, what they are doing about it, and if they foresee any solutions in the near future.
Oh Blizzard hear our cries !
Give us link on the loader box showing you actually have a face and are dealing with it.
Show us you care, and not just "copy/pasting" basic troubleshooting solutions on the forums.
Peace ! And hope to one day come back and mock this post ...
edit : have added trace route data further down the thread