Diablo® III

Failed to escrow funds when using Paypal

I can't seem to buy anything on the RMAH using paypal. I get a failed transaction with a message that says:

"Failed to escrow funds. Reason unknown."

I have an authenticator and SMS protection. I can sell items on the RMAH and have the funds transfer to paypal without problem. I can buy items on the RMAH using RMAH Blizz balance, just can't use paypal.

My paypal account has a sufficient balance and 2 valid credit cards activated. I've searched these forums and the web for what could be causing this, but no answers anywhere. Can someone please advise? Thanks.
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Support Forum Agent
Posts: 40,215

My guess is it's because your PayPal contact info is different than your Battle.net contact info but that's just a guess.

I'm afraid you'll need to submit a support ticket though as we can't assist with Auction House transactions here in the forum.

This article will lead you through the process.

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