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Support Forum Agent
Are you having a problem installing the game or playing it?
Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:
Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK
Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.
That is incorrect. There is a free starter edition available that you can try http://us.battle.net/d3/en/blog/6939568
If you are unable to utilize the technical support resources available on the Knowledge Base, Forums, Ticket system, or Telephone system then you can call Billing to discuss a refund. If this was a recent purchase and there is no play time on the account there should be no difficulty. Contact information is here https://us.battle.net/support/en/article/contact
Edit - I see that Omrakos has asked for info. If that does not work then feel free to follow the rest of my advice :)
Edited by MissCheetah#1661 on 12/3/2012 3:37 PM PST
Gunny, while nobody disputes that some players have issues, he will be unable to "take the game back". He has a digital edition so he will have to contact Billing at the link I gave him if Omrakos or the other Tech Support resources are unable to assist him.
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