Diablo® III

help please

just recently purchased diablo 3 from jb hi fi, ran setup did the install regeistered game code with battlenet and then played only to complete skeleton king and was told to upgrade to full version... really confused as to how i can fix the problem as the person boiught from said once you buy the game and install it there are no other costs, and am thouroughly enjoying the game and want to continue playing the rest of it
any ideas please....
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Its seems like you may have registered with the free "guest pass" that comes with the retail game. The guest pass allows a friend to play up to skeleton king, the game then requires a full game key to play on . Double check though what came in your box. Post back if this is not the case.

Also the US server is down for maintenance until 2am AEST.
Edited by TruBlaze#6691 on 12/4/2012 5:37 AM PST
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i registered the key that comes on the front of the cd case where do i need to go to check if not rectify this ???
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If that is the case then you will need to escalate this with Blizzard support
https://us.battle.net/support/en/ticket/submit
Edited by TruBlaze#6691 on 12/4/2012 5:41 AM PST
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i think i may have sorted it out if it is fixed when you go in to game management and you have the ful version does it say account status active?
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Can someone confirm this? I am logged out due to maintenance and about to go to bed.

I would assume a working account would be active.
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It sounds more like you bought a demo or something.. do they still do demos?
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I bought a bagel once - it was delicious.
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Anyone want to buy my demo tape?

Next Silverchair
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Anyone want to buy my demo tape?

Next Silverchair


Only if I can be your groupie
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MVP - Diablo III
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If your still having issues with the upgrade process try changing your password, this can force a account update on blizzards servers so the upgrade goes through.

If that doesn't work then calling or making a support ticket are your best bets for getting it fixed asap.

https://us.battle.net/support/en/article/contact
________________________________________________
Twitter: @Narull | ANZ Diablo III MVP
http://us.battle.net/d3/en/forum/topic/6490399005 - Narull's Hardcore Challenge.
There not spelling mistakes, Im speaking 'Ye Old English'
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