Diablo® III

Banning Botters Movement!!!

11/21/2012 02:50 PMPosted by Lylirra
Lylirra is one of the only really respected blues, but her response to botting (which I am sure is primarily scripted from management) is extremely weak. Botters and spammers have run rampant since week 1 and from what not only I can tell, but the majority of community as well, is that Blizzard has done very little to actually control, or eliminate them


Not scripted. Not from management. What I wrote is based on my own experiences working at this company for over 6 years. I know almost each and every member of our anti-hack team personally, and I can speak first-hand as to how seriously they treat their role. They work long hours, they invest themselves completely, and they rarely get any praise for what they do because their job is never done. Yesterday, I spoke with one of the guys on the team for over an hour about how difficult and frustrating it is to keep up with all the different ways that players want to exploit the game. You find a certain kind of automation program and get rid of it, another pops up in its place, and now it's even harder to detect. Or you know that some players are using a particular type of bot based on intuition and experience on the job, but you can't prove it beyond a shadow of a doubt. Permanently banning a Diablo III license isn't something we take lightly, and there's a lot more that goes into actioning someone for botting than what meets the eye. (Yes, kind of like Transformers, but fortunately with less Shia LeBouf.)

But, to counter your point more specifically, we have done many things to deter botting and remove those who are botting from the game environment. From the development side -- just to name a few things -- we've implemented game limits and AH limits. We've painstakingly removed exploitable monsters, chests, events, and locations, or made adjustments to them so that they would not benefit botters. And we continue to add layers to our reporting systems (I'll pass on your feedback about adding more, though). On top of that, we have meetings each week with the development team to discuss what more we can do to help prevent this kind behavior (like I said previously, though, most solutions would negatively impact legitimate players...for example, CAPTCHA). From the anti-hack side, we monitor for bad behavior around the clock, and we routinely issue ban waves for verified cases of botting. We've also brought legal action against several companies who develop these types of programs.

But we agree with you: it's not enough. Of course, we're not sure that what we can do will ever be enough (we don't know if we can eliminate exploitative behavior completely), but we're willing to try. It's an ongoing battle, though, not something you win after a couple of quick matches.


You dont seem to get it though. If I log in right now, Ill see several gold spammers and obvious bots IN THE CHAT. Visible for EVERYONE. As long as those people survive in the general chat for longer than one minute, I can safely assume the anti-hack guys are not doing their job. It takes ONE guy with administrative rights to skim trough the chat-servers to ban hundreds of bots per hour. Then a second one that actively checks everyone that has weird behaviour statistics/long playtime/too much gold.

If youd actually have a team working on this, we wouldnt see gold spammers in the general chat like they dont even give a fk, end of story.
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Just had a thought... If you want to screw with the in-game bots. Instead of just kicking them when you detect a bot on a certain account it should make the monsters unkillable. Let the bot fight for hours and hours and never kill anything :)
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How about expanding the team ,more heads more bots gone!
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11/20/2012 07:36 PMPosted by rrevenge
Battle tags displayed needs to happen and happen fast. Everyone will see the bots and flippers and I personally would never give them a single piece of gold if I could see this.

If the person who wrote this was talking about displaying the battletag of a seller next to an auction item, I'm all for that. It makes sense that you should know who you're buying from, and it would help legitimate players get more business in the end.
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11/21/2012 02:50 PMPosted by Lylirra
(like I said previously, though, most solutions would negatively impact legitimate players...for example, CAPTCHA).


Are you serious? How can a captcha scripted to run every 6 hours "negatively impact" legitimate players.
1st who in their right mind plays 6 hours non stop if not a botter or an account runned by different people (both illegal actions), and if he plays 6 hours straight would he bother to write 5 letters and keep on playing? I'll answer for you, no. Make a poll about this if you want more proof.
2nd in every day life we are asked to do procedures that could bother us but are asked for the safety of everybody. EXAMPLE antiterrorist check before boarding an aircraf. Did people stopped buy flight tickets? I'll answer for you again, no.
Please can I get a reply to what I stated here, thank you.
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11/20/2012 05:55 PMPosted by Punisher
Bump this if you are not a botter


And 1% of players use the forums.

/golf clap idea.
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Stupid RMAH-users and 3rd party site users, it's your damn fault that they thrive!

Stop blaming them and look at yourselves!
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If I was blizzard/activision, I'd do nothing about the botting. One way or another, those bots will eventually generate more revenue (RMAH FTW) for the company and since there is no monthly fee this is the only way blizzard can still earn money on d3.

so g/l with your ban movement but I don't think it will happen ;)
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An important thing to keep in mind is that we don't make public announcements every time we action players for cheating, and the reason for this is that we are constantly removing this kind of exploitative behavior from the game -- on a weekly basis, sometimes even on daily basis. Public announcements would become tedious if we decided to make one every single time we banned someone for using a bot, a hack, or some other kind of cheat. Instead, we usually will post something whenever we issue a big wave, or whenever we feel like we need to remind players that exploitative behavior is not okay and can lead to a permanent ban from Diablo III.

It's something we take very seriously, though. Our developers, support staff, and anti-hack teams are all busting their butts to ensure that your online experience is as free of cheats, hacks, and bots as possible. From the development side, we look at ways to reduce the effects of exploitative behavior on the community and/or prevent certain programs from working outright. This trick here is to make sure that whatever we do doesn't negatively impact legitimate players, which is actually a very fine tightrope to walk (you saw the complications of that whenever we introduced game limiting). From the support side, we make sure that your in-game reports reach our anti-hacks teams. And from the anti-hack side, we take action on players that we are able to confirm to be maliciously exploiting the game, be it through botting or other forms of cheating.

The reality to all of this, though, is that even though we devote considerable time, effort, and heart to removing bad behavior from the game, there will always be individuals who excel at coming up with new ways of getting around the roadblocks we put up. So, it's a constant battle, but one that we're willing to fight. If you want to pitch in, you can; the easiest way to do so is by emailing hacks@blizzard.com or submitting a report through our http://us.blizzard.com/en-us/submit/hacks.html" class="bml-link-url2">webform</a>.

And, just for clarity, let me repeat:

- Exploitative behavior is not okay (this includes botting).
- If you are found to be exploiting the game, you can be permanently banned.
- Source: <a href="https://us.battle.net/support/en/article/diablo-iii-exploitation-policy


Anything with gold find and pickup radius can be a guaranteed sell on the AH. It's really the only thing you can sell no matter what, near instantly. Whatever you guys are doing to combat botting is woefully inadequate.
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The reason bots are so hard to fight are because the people who bot usually buy multiple copies of the game. Blizzard bands one, so they just make another char on another code just to bot again. Remember at one point someone was selling D3 for ten bucks, how many "botters" took advantage of that sale? Blizzard has a fight ahead of them. Unfortunately they also have to proceed carefully on how they stop the botters.
Keep in mind all D2 still has botters. Should make people realize exactly how hard it will be for blizzard to win this one. Good luck blizzard. (though the people who are 100 paragon levels should be looked at =0).
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Are you serious? How can a captcha scripted to run every 6 hours "negatively impact" legitimate players. 1st who in their right mind plays 6 hours non stop if not a botter or an account runned by different people (both illegal actions), and if he plays 6 hours straight would he bother to write 5 letters and keep on playing? I'll answer for you, no. Make a poll about this if you want more proof.2nd in every day life we are asked to do procedures that could bother us but are asked for the safety of everybody. EXAMPLE antiterrorist check before boarding an aircraf. Did people stopped buy flight tickets? I'll answer for you again, no.Please can I get a reply to what I stated here, thank you.


Captcha scripts dont do anything, ive seen other games/programs etc. with them. It is a playerside hastle, the bots just "bot" the captcha As a CIS/Ecommerce grad WRITING A BOT TO BYPASS CAPTCHA WOULD ADD LITTLE MORE THEN 2 OR SO HOURS, to the design of the bot...
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You dont seem to get it though. If I log in right now, Ill see several gold spammers and obvious bots IN THE CHAT. Visible for EVERYONE. As long as those people survive in the general chat for longer than one minute, I can safely assume the anti-hack guys are not doing their job. It takes ONE guy with administrative rights to skim trough the chat-servers to ban hundreds of bots per hour. Then a second one that actively checks everyone that has weird behaviour statistics/long playtime/too much gold.If youd actually have a team working on this, we wouldnt see gold spammers in the general chat like they dont even give a fk, end of story


MOst of these "spam messages" you talk about, are stolen accounts from legitimate players. should blizzard just insta perma ban the player, without notifying the oriingal account owner and freezing it like they do? Is it really so simple as you think. What if your account gets hacked, it spams trade and you get perma banned with no recourse, wow AWESOME plan.

Just because you dont see something instantaneously does not mean efforts are being made. Security is not like "washing dishes", or other mundane task that have guaranteed routes from point a to point b with a definite solution.
Edited by Osirisis#1959 on 11/22/2012 10:54 AM PST
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Anything with gold find and pickup radius can be a guaranteed sell on the AH. It's really the only thing you can sell no matter what, near instantly. Whatever you guys are doing to combat botting is woefully inadequate.


The reason those items sell almost instantly is because botters need them. That's right. But you'd think that at after a period of time all botters have them, and they'd stop buying them. Prices should drop, just like with every other item. So why are GF+pickup prices still high?

Because those are the only items removed from the game, ever. When bots get banned their gear usually gets deleted. So botters need a constant resupply. You can sometimes say when did a bigger ban wave hit just by the GF+pickup prices. High GF+pickup prices and traffic are proof for bans.
Edited by Ceriulun#2442 on 11/22/2012 11:02 AM PST
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The reason those items sell almost instantly is because botters need them. That's right. But you'd think that at after a period of time all botters have them, and they stop buying them. So why are the prices high still on GF+pickup items?Because those are the only items removed from the game when bots get banned. So botters need a constant resupply. You can usually say when did a bigger ban wave hit just by the GF+pickup prices.


Or because soul harvest, circle of life and grave injustice are incredibly powerful with them at least on a witch doctor, just a thought once again one size fits all "answers" are not so simple as you people seem to think. This honestly gos to show the sheer stupidity of half the people on these forums.

PLEASE LEARN TO THINK BEFORE YOU POST. Int based ones at least, are probably one of our most valuable stats for paragon leveling speeds.
Edited by Osirisis#1959 on 11/22/2012 10:59 AM PST
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as someone stated on page 1, it is not the player bases job to stop these kinds of things.

i do not work for blizzard, i receive no benefit from blizzard, and i do not get paid by blizzard, so it is NOT my responsibility to do their job for them.

dont want bots in your game? dont make your game public. case closed.
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But do your "anti-hack teams" also analyse the offending programs? It can't be too hard to detect them running or interfering with D3 - I've never seen D3 request admin rights which would be necessary to do that. Also your old D2 warden never did seem to get circumvented - why not reuse it somehow?Also what about all the suggestions you got with D2's bot problems? A decent captcha seems the most robust way to prevent bots from playing. You could only use it on suspicious accounts (more than x hours a day etc.). Accounts with many fails and continuously trying? Ban. Accounts associated by IP? Suspicious, watch for incoming items/gold.Either you are not really paying people to catch botters because you want these to push real money AH transactions for your profit or your hunters don't have enough information (or they have so many other tasks that they hardly concentrate on this one). Finding botters is more a thing of probability if it's a good bot. Banning people based on suspicisions may seem risky (dependent on information available, add databases for this stuff: players' gold/items traded/dropped & picked up ingame, number of games with accounts from other D3 regions than their IPs indicate, numbers of games using a rentable proxy/server, time played/#games per day/week/month, AH revenue) but it's better than letting them dominate your economy especially considering the (sometime) upcoming PVP. If this continues you better have (again) some "ladder mode" planned before then.


your sheer arrogance of thinking its so simple makes me laugh. Whats your qualifications to understand this, you read a articile on wiki now you think your a genius.

I do however agree with you on ladder, everything else you say its pretty much straight up bs, and you just don't realize it, especially about how "amazing" captcha works.
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Or because soul harvest, circle of life and grave injustice are incredibly powerful with them at least on a witch doctor, just a thought once again one size fits all "answers" are not so simple as you people seem to think. This honestly gos to show the sheer stupidity of half the people on these forums.

PLEASE LEARN TO THINK BEFORE YOU POST. Int based ones at least, are probably one of our most valuable stats for paragon leveling speeds.


He was specifically speaking about Gold Find AND Pickup Radius items. Not Pickup Radius alone. Give him a break. GF+pickup items sell for ridiculous prices sometimes, even the crappy ones, without int or any other useful stat. Clearly bot (or public game leeching) activity.
Edited by Ceriulun#2442 on 11/22/2012 11:06 AM PST
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