Give all users an Autheticator. (yea, for free)
Give people a pop-up to give Authenticator code before they are able to join a game.
An important thing to keep in mind is that we don't make public announcements every time we action players for cheating, and the reason for this is that we are constantly removing this kind of exploitative behavior from the game -- on a weekly basis, sometimes even on daily basis. Public announcements would become tedious if we decided to make one every single time we banned someone for using a bot, a hack, or some other kind of cheat. Instead, we usually will post something whenever we issue a big wave, or whenever we feel like we need to remind players that exploitative behavior is not okay and can lead to a permanent ban from Diablo III.
It's something we take very seriously, though. Our developers, support staff, and anti-hack teams are all busting their butts to ensure that your online experience is as free of cheats, hacks, and bots as possible. From the development side, we look at ways to reduce the effects of exploitative behavior on the community and/or prevent certain programs from working outright. This trick here is to make sure that whatever we do doesn't negatively impact legitimate players, which is actually a very fine tightrope to walk (you saw the complications of that whenever we introduced game limiting). From the support side, we make sure that your in-game reports reach our anti-hacks teams. And from the anti-hack side, we take action on players that we are able to confirm to be maliciously exploiting the game, be it through botting or other forms of cheating.
The reality to all of this, though, is that even though we devote considerable time, effort, and heart to removing bad behavior from the game, there will always be individuals who excel at coming up with new ways of getting around the roadblocks we put up. So, it's a constant battle, but one that we're willing to fight. If you want to pitch in, you can; the easiest way to do so is by emailing email@example.com or submitting a report through our http://us.blizzard.com/en-us/submit/hacks.html" class="bml-link-url2">webform</a>.
And, just for clarity, let me repeat:
- Exploitative behavior is not okay (this includes botting).
- If you are found to be exploiting the game, you can be permanently banned.
- Source: <a href="https://us.battle.net/support/en/article/diablo-iii-exploitation-policy
Do you honestly think if Blizz actually cared about dealing with bots, farmers, spammers, and cheaters that they would be having these issues? No, they would have hired a few folks from the data security industry, a few lawyers to go quash the spammers' websites, and that would be the end of the problem.
The fact that spammers can post with impunity to the message boards, to say nothing of the fact that their websites remain untouched, just shows that Blizz doesn't care about this issue. If anything, they're somewhat dependent on the spammers and farmers as it helps drive up the prices on the all-important RMAH.
Wow, it's impressive just how clueless you are about the subject matter.
We'll start with the one that's most fun to address. Taking down websites. Explain to me, smart guy, how does Blizzard do this? Explain to us all the process of taking down someone else's website. Organizations like the MPAA and the RIAA, with far more money and influence than Blizzard could ever hope to have, can't even take down websites blatantly violating their copyrights on a daily basis, despite having been trying to do exactly this for years on end, but somehow Blizzard will just push the magical shutdown button nobody else knows about?
Now moving on to the botting problem. How do you know they do not have experts working on this? Do you really think it's this black and white? Why are there security vulnerabilities in pretty much all software that exists? Why do viruses still exist? Why are constant security updates needed for pretty much any software that interacts with the Internet in some way? Do none of them hire experts? I guess not, because if they did they'd have 100% solved all security flaws in like 3 seconds, amirite?
The fact is, the best bots will come from private websites, which sell access to their hacks/bots/etc to users. For these private websites, it's not only in their best interest to keep a skilled staff that can create these programs for popular games, but also to keep these programs as undetectable as possible. As such, it's a constant arms race between the developers of the game and the creators of the bots/hacks/etc. It's an unwinnable scenario as long as enough people are willing to pay money for these hacks/bots/etc (and they are), the best you can do is contain it.
"You find a certain kind of automation program and get rid of it, another pops up in its place."
11/21/2012 02:51 PMPosted by zenguppy, and works so incidiouly against our legitimate players
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.