After writing a number of tickets and a rather long mail correspondence with the senior customer support staff, encouring me to just keep filing reports about this, here goes:
Since the release of the game, I have had some bugged achievements. The achievements are ticket. Specifically the bugged achievements I have are:
Wanderer of Caldeum
Beastmaster of Caldeum
The Black Soulstone
These 4 bugged achievements makes me unable to complete the two following meta achievements:
Grand Beastmaster of Sanctuary
A World of Pain
The achievements have all the boxes ticket, but they are not rewarded.
Since release, time has gone by, and questions arise...
How far are you investigating this?
Are you going to be able to fix this?
Are you NOT going to fix this?
Why is it no longer on the known issues list?
This was on the US known issues list as of patch 1.0.4 - why is it gone now in the issues known as of patch 1.0.5? I sure still have this issue. It took all the way up until 1.0.3 for you guys to properly acknowledge this bug on your forums, and now the issue is no longer listed.
On the list of patch 1.0.4 issues you said you were going to review accounts on account basis, how are things going with that? At the Senior Customer Support they can't refind this lost statement / topic and they don't seem to remember - ergo, either you are censoring this issue because you can't fix the issue at hand, or you've forgotten all about it. I was told to keep filing reports by the senior staff, so that's what I'm doing - to let you guys aware that this is still a problem. To which I responded, this has been a problem since release, of course you are noticing a decline of reports, people have been filing this report a billion times already - why should they keep doing it on a weekly basis to get what they deserve.