Diablo® III

i don't get my gold after i sold item at ah

after someone bid my item at ah and he/she won the item but i didn't get my gold

and it been 5hours already and this is happen to me for 2nd time already ...
im sad and yet blizzard dosent help me and give my money

here the prove

http://imgur.com/cREQa
Edited by AngelCry#1562 on 12/1/2012 3:55 PM PST
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It may take up to 48 hours for auctions to process. If you don't receive your gold after that, then you're supposed to put in a support ticket. Now, there does seem to be a problem with the ticket team, and far too often they claim that it's not something they can solve. But several blues on the forums, including Vasadan, the head of the QA team, have repeatedly confirmed that this is an issue that customer service is supposed to resolve.

So, I suggest you wait 48 hours, and if you don't get your gold, open a support ticket: http://us.battle.net/support/en/article/contact

If they push back on you, post in the technical support forum:
http://us.battle.net/d3/en/forum/5386227/
Get Omrakos to put some pressure on the ticket team. If he can't fix your issue, and tells you to submit a ticket, then link the thread in your ticket to back up the fact that it's their responsibility to resolve your issue.
Reply Quote
What country are you playing from?
This doesn't belong in the US.

No one on the forums can ever give you help. Do you post online when your car needs to be fixed?

Call blizzard if you really have a problem, they will fix it right away.
Reply Quote
It may take up to 48 hours for auctions to process. If you don't receive your gold after that, then you're supposed to put in a support ticket. Now, there does seem to be a problem with the ticket team, and far too often they claim that it's not something they can solve. But several blues on the forums, including Vasadan, the head of the QA team, have repeatedly confirmed that this is an issue that customer service is supposed to resolve.

So, I suggest you wait 48 hours, and if you don't get your gold, open a support ticket: http://us.battle.net/support/en/article/contact

If they push back on you, post in the technical support forum:
http://us.battle.net/d3/en/forum/5386227/
Get Omrakos to put some pressure on the ticket team. If he can't fix your issue, and tells you to submit a ticket, then link the thread in your ticket to back up the fact that it's their responsibility to resolve your issue.


ty for ur information
Reply Quote
What country are you playing from?
This doesn't belong in the US.

No one on the forums can ever give you help. Do you post online when your car needs to be fixed?

Call blizzard if you really have a problem, they will fix it right away.


im from malaysia . and i play at americas server n that item drop at us server
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