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Support Forum Agent
Your lower level (~30) characters are on the Korean region, your higher level ones are on the US (Americas) region.
On the main login screen, before logging in, select Options > Account > and then check the region selected under Server Region Selection. Once it's right, continue logging in and you should see the appropriate characters.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.