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Please provide a link where they answered one of the many specific questions about this Loot alert specifically. Thanks.
yadda yadda yadda
Then open a ticket yourself asking explicitly with the proper explanation of what the program does like the picture shows.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.