Diablo® III

Error 14009 with Windows 8???

Posts: 2
I just installed Windows 8 with my newly built custom PC. I installed Diablo III without any problems. However, when I try to log in it gives me the "Error 14009." I have no trouble logging in Diablo III with my Windows 7 laptop so I know its not an account issue. What can I do to fix this???
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I am having the same issue. Fresh install of Win 8 Pro x64. Re-installed D3 twice.
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Posts: 2
Bump
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Support Forum Agent
Posts: 40,339
McNuguid,

Could you try what's described in the following article please?

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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Posts: 4
same problem in win8, tried to delete the cache folder, but the error still appear.

anybody help?
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Support Forum Agent
Posts: 40,339
Netheril,

You say you "tried" to delete the cache folder? Were you successful? There's another folder that you can delete that may help with this particular error message.

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

This one deals primarily with Agent. Deleting the folder will force the game to reacquire the latest version.
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90 Human Paladin
8715
Posts: 7
I'm now having this problem, and I've done all the steps above and now it's regressed and saying that it's having trouble with the authenticator module.
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I have done the above and get stuck at authenticator module.
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90 Troll Druid
10150
Posts: 90
also having the same issue.

edit: and i have done the above mentioned things
Edited by Battletag#11416 on 2/11/2013 6:24 AM PST
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