Diablo® III

d3 froze, hard reset required, tab out.......

Posts: 5,435
does not work. there's a bug report but i can't post it here since it exceeds the maximum character.

any suggestion, blues?

thanks
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Support Forum Agent
Posts: 33,466
pichapiegal,

Is it repeatable or was it a one time incident?
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Posts: 5,435
pichapiegal,

Is it repeatable or was it a one time incident?


the last incident was a month ago.

still, where can i post the d3bugreport?
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Support Forum Agent
Posts: 33,466
pichapiegal,

Posting it isn't going to be of any help to anyone. When the crash occurred, if it was able to be submitted, a popup would have appeared and you would simply have to allow it to be sent in.

They're sent to our QA Team where they're collated and passed on to the developers if there appears to be a pattern of multiple reports for the same issue. For one-offs, they probably won't do anything as it would in all likelihood be a client problem on the user's machine, not a game bug.

For that, you'd have to work with us here in this forum to try resolving it through various troubleshooting steps. For a problem that hasn't happened for a month, there's really nothing to do at this point.
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Posts: 5,435
surprisingly, every time this happens even though once a month, involves me playing my music player (foobar 2000 v 1.1.7)

d3 will freeze, audio still playing (music player with d3 audio off).
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