This is the bug report forum. The QA team cannot "check your records", or do anything about your transaction -- that's a customer service issue. You'll need to put in a support ticket ( http://us.battle.net/support/en/article/contact ), or post in the technical support forum ( http://us.battle.net/d3/en/forum/5386227/ ).
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.