Diablo® III

Error 14404

Same error here.

To fix it:
- Change (in OPTIONS menu) server (from Europe to America, for example)
- login and accept agreement (IF it pops up) - in my case it didn't pop up for America - and the same error occured.... So I tried 'Asia' as a server, the agreement popped up (I agreed) and was logged on.
- Go back to your original server (through OPTIONS)
- login *again*
-... all should be peachy!

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Posts: 2
Same here, I'm from canada playing on europeen server.

I can play on all other server but europe with this famous 14404 error
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This doesn't work for me. I accepted the agreements on the SEA server and still can't login. Someone else can log on my machine but it won't let me log onto the American server.
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Ive tried the solutions.

I reside in Japan, and only when I attempt to log into the Americas region where my characters are, I get a 3007 error. Changed to the EU region, and when I first attempted to log into the EU server, I got a 14404 error. Changed to the Asia region, actually got through authentication, and I was prompted to accept the TOS once. After that I can only log into EU, or ASIA servers. My characters are in the Americas region.

Any ETA when this will get fixed?
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Having issues with this also, changing servers did not solve the problem, I can access both the EU and Asian servers but not the NA where my characters are.
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i lik ehow they say use public dns. restart your network, chage your password, and flush dns. y'know what blizzard, your ideas didnt work. so what now? and neither did any of these ideas right here
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i has been fix this erro by :

1 Login to OTHER server : like Asia...

2 Then logout

3 Login to your server

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How did you manage to log in?
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It's shown error 14404, what's up?
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Hello community,

May i start with introducing myself as LameSalad#(Numbers here)

PLEASE NOTE: **This is not my account.**

I'm currently using my roommates account to post this because of the lovely error 14404 message. (He is a legend for allowing me to do this on the condition i restrain my displeasure)

So here is my current situation... (I'll tell it in story format so it's at least mildly enjoyable to the readers)

I was having a wonderful time, doing the usual slaying of demons from day to day,
and slowly upping my characters weapons and play style. Joining my roommate during late nights and parts of our days off, castrating goblins for gold and repeatedly destroying mobs of minions which blocked our path. Twas a wonderful time we had, and we were happy waiting for the PVP action to arrive so we could then test our skills and might upon each other in a fight to the death scenario.

Along came an update, which we both knew would not contain PVP, but some other important patch that would hopefully improve the game which we enjoy playing.

("Bring on the updates," i stated unbeknown to me that i would spend the next few hours dealing with numerous battle.net pages trying to resolve my latest error message. (14404)

At that current time i received the message (error 14404) (There was a problem with the Authentication Module) Date at that time was (20/1/203) round 11pm (Australian time) Which has now become (downloading agreements) (28/01/2013) 1am.

I found a nice forum page which seemed to satisfy the masses. (20/1/203)
Which stated this following message.

"Change the server to another region, login, (you may be prompted to click things here) then logout, then login again back onto your original server region. (In my case America)

"Hooray i cheered inside my head." I thought i had THE solution.

So i tried, and failed. Tried again, failed, then and again, changing regions, never actually having it authenticate my details without receiving (error 14404). >>>CONSTANTLY!!!<<<

Well then this is when my "fun" began, really....

So i had my account "Locked" due to strange login activity on my account. Which was the second time it had happened. (First time was my own fault for forgetting my password)

So i hopped over to battle.net knowing the procedure having already having gone through that already with my first "Lockout."
(After entering my details into the correct spaces)
I was sent an email from blizzard that allowed me to click a hyperlink to restore my account.

(this is the part that shot me down)

This time when i tried to resolve the issue through my e-mail hyperlink i had a nice little box pop up.
It was red, and it stated there was an error. Since it was on the battle.net site and not my actual d3 Launcher (therefore no error message number i can report) I popped back to my e-mail and tried to click the hyper link again...which concluded in the same message appearing...

OK so i must've had my login details correct to actually receive an e-mail fro blizzard.
I re entered my details and received another e-mail, with another failing little red box with an error i don't understand being there.

I had an epiphany (what if i allowed pop ups) Maybe that was the problem....
After disabling pop ups i still get that lovely little red error box, with my only choice being to re enter my details for a 3rd time and get once again another e-mail with a failing hyperlink.

So i decided id wait a week, sit it out, play some Xbox, you know those ancient console things with handheld controllers...

Got back on today to try again and still getting that same message, in not sure why, and therefore cannot even login to the forum through my own account.

Please Blizzard, help me out, i cant even use your automated system to restore my account...
Because of that lovely little red box.... Please, just restore my account cos it's not doing me any good here going slightly manic.

Sincerely from the gamer
LameSalad#(numbers here)

P.s. I'm posting this onto each forum i find with info on error 14404 message. Including URL's attached below to which i have already posted this. In hopes i can have this issue resolved and continue on my quests slaying mobs of minions.

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didnt show agreement here and keep error 14404...............
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J'essaies de changer de région et ca ne fonctionne pas Marche a suivre serait appréciée
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Thanks, that worked for me too
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93 Draenei Shaman
Posts: 2
How retarted, have not played for several months now I try to play and what a suprise Diablo III is not working, when is Diablo III actually working.

Have tried changing my DNS to that google one,
Have tried releasing, renewing and flushing the DNS,
Have tried changing my password,
Have tried rebooting my router etc,
Have disabled IPv6,
Have tried login with Europe or Asia, which both work and login, did click accept on the terms try to log back in to America, no go.

Epic fail everytime I try to play Diablo III.... lol
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Just Like Velta, trying playing after a few months of inactivity, started with fresh install as the raid array for the games had gone bad. Only to find i couldn't play. Did another install, but not before deleting anything diablo related that was left behind.

Then done all the things stated in http://us.battle.net/d3/en/forum/topic/7708811770 With as well as changing servers then back again. I was retying it every step of the way. Ended up getting it going after the last option 'changing their password'

So thankfully for me its working in the end!! Although a bit of trouble for what its worth. What happend to the good old days of popping in a cd and playing a game.. :(
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90 Blood Elf Paladin
Posts: 22
None of the fixes work for me, awesome work on the tech support top notch job.
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Just picked this game up to play with a couple of friends - we thought we would a few months wait for them to sort out the bugs. To be honest I was kind of apprehensive about being forced to log on to play the single player game.

The Problem:
I can log in to the Asia & EU servers but for the Americas I get Error 14404.
My mate can only log on to the Americas server and gets Error 14404 on all other servers.

Tired all the supposed 'fixes' but with no joy. Can't find anything from Blizzard about the problem anywhere...

What the Hell?!? Where can we go to get a refund? And they wonder why so many people are going to consoles to play games. Stop making it so !@#$ing difficult to play with your friends on a PC!!!
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90 Blood Elf Paladin
Posts: 22
I just swapped my language to Korean then redownloaded a 2gb patch swapped back to English then i got an agreement back up. If you aren't bilingual just memorize where the option to swap back to english is
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Yay!! Thank you very much. I play alot on the Americas and Europe. I could log into Americas just fine, but kept getting that error when trying to log into Europe. It wasn't until I tried logging into the Asia server that, that agreement thing popped up. I agreed. Logged out, went to Europe and all was well.

Ty Ty
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