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Just confirming that the advice from the blue post worked for me after days of not being able to log in.
I had tried the advice contained in the link before and it didn't work, but when I tried un-ticking IPV6 and THEN using the method in the link it finally worked.
Hope it helps.
ive tried this, and it STILL does not work.
I tried overall,
1. I can play on EU and ASIA, then I tried to change to US, and it didn't help(Error 14404)
2) using an alternate DNS server.
3) Resetting their network.
4) Flushing the DNS Cache.
5) Changing their password.
But it doesn't work.
Well, I had the same exact problem. Haven't been able to log in after trying everything but for some reason, after reading some stuff that works for people I've decided to try again but I did this (I don't know what exactly solved the problem but it worked -ABOUT TIME!):
1. Disabled IPv6 under network
2. Changed IPv4 into the google dns server
3. Changed my password (Changed to one without a captial letter -idk if it has anything to do with it)
4. Flushed my dns
5. Deleted Battle.net folder from Program Data
Then when I tried to log back into D3, it gave me a TOC to accept, accepted and then got in.
Haven't played in months, reinstalled the other night and getting the same issue with Authentication Module Error 14404. Tried all the steps listed in this, and other, threads including;
a) logging into Asia/EU and then back to America, succesfully logged into the others, no go on America
b) Deleting b.net cache folder
c) flushing DNS Cache
d) Changing DNS to 188.8.131.52
e) Changing b.net password
Still no go, obviously there is an issue. Hopefully Blizz fix it soon as it appears to have been on-going for over a week now.
Thks Homaki your method worked.
(Changed the option to Asia server, accept the agreements and log into Asia server. Then logout and change back to American Server, and I can logon successfully. Hope this helps.)
Edited by Soboro#1595 on 2/1/2013 12:34 AM PST
I was having trouble connecting to US servers even after logging into the Asian and EU servers and accepting the agreements.
I managed to fix the issue by editing my windows hosts file as suggested on the WoW and SCII forums, as users were having issues there too.
How to edit hosts file.
add the following line to the bottom.
you should be able to remove the line after successfully logging in.
1) Flush DNS. Get to command prompt (google it) cmd.exe on your computer. (type in at the C drive prompt) c:\ipconfig /flushdns and hit enter.
2) Restart your computer.
3) There are 3 servers in Diablo III I use Americas and Europe. After I restarted I went into options and changed the server to Asia, logged off, then logged onto Asia. Then the agreement popped up. I accepted and logged off.
When I went into the other two servers I usually use, everything was fine.
Harrold - at the main log in screen, bottom right, Game Menu (or just hit esc key), Options, then account tab. Change the server (Europe, Americas, Asia). If you use two servers but not all three, try the ones that you dont use first.
i had the same issue with resetting password, the link in ur email redirects you to sea, you need to change the start of the confirmation link with us. ive gone to the asia server and accepted ONE agreement, tried logging out and ging to the american server and still not working, i tried every pther solution here including dns things, restarting network, resetting password,no luck, wtf
It must not be a DNS or networking error i can log into any other account (and i have) on my same computer yet my account will not work.
I have tried the password change fix, the region change fix.
I have gone as far as to changing languages and none of these work.
Need a fix ASAP..
The lack of support for this issue is very disappointing...
Edited by Mikial#6386 on 2/5/2013 7:18 PM PST
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